Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarren Reid Castro Tampon

Bonny Lake,WA

Summary

Recent Garduate with excellent research. Adept at enhancing customer experiences and resolving complaints, I excelled in roles at Consolidated Theaters and Zumiez, showcasing my expertise in customer service and cash handling. My proactive approach and ability to multitask led to a significant improvement in customer satisfaction and operational efficiency. technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly with knowledge of safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Skilled in customer service and cashiering. Proven ability to work quickly and effectively under pressure. Committed to providing excellent customer service and ensuring that customers have a positive, safe, and enjoyable experience.

Overview

1
1
year of professional experience

Work History

Theatre Usher

Consolidated Theaters
Honolulu, HI
12.2021 - 01.2022
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Directed ticket holders to seats and facility locations.
  • Sold admission, processed payments, and issued tickets.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.

Sales Associate

Zumiez
Honolulu, HI
01.2021 - 03.2021
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

Automotive Technology - Automotive Technology

UEI College
Tacoma, WA
07.2024

High School Diploma -

President William Mckinley High School
Honolulu, HI
03.2022

Skills

  • Merchandise Restocking
  • Cash Handling
  • Customer Service
  • Product Knowledge
  • Multi-tasking
  • Communication
  • Attention to detail
  • Time management
  • Collaboration
  • Customer Complaint Resolution
  • Payment Collection

Timeline

Theatre Usher

Consolidated Theaters
12.2021 - 01.2022

Sales Associate

Zumiez
01.2021 - 03.2021

Automotive Technology - Automotive Technology

UEI College

High School Diploma -

President William Mckinley High School
Jarren Reid Castro Tampon