Jarrett Echols
Atlanta,GA
Summary
Experienced Resolution Coordinator skilled at mediating disputes to achieve peaceful resolutions. Proficient in devising tailored solutions for various conflicts and situations. Recognized for active listening and clear communication during case assessment and resolution processes.
Overview
6
6
years of professional experience
Work History
Customer Service, Senior Resolution Coordinator
Walmart
Draper, UT
07.2021 - Current
- Designs and disseminates methods to achieve business objectives.
- Lead multiple projects to support strategic priorities.
- Prioritize tasks to ensure timely completion of projects.
- Facilitates communication among customers, management team, field staff, vendors, suppliers.
- Coordinate with various departments to report advancements in addressing customer concerns.
Dental Assistant
Atlanta Dentistry By Design
Atlanta, GA
03.2019 - 06.2021
- Sustained cleanliness and organization in office space.
- Recorded comprehensive health information for patient assessments.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Updated treatment charts with detailed notes.
- Maintained a sanitized and comfortable setting for patient care.
- Captured digital dental X-rays utilizing radiographic technology.
Education
High School Diploma -
Sprayberry High School
Marietta, GA05-2016
Some College (No Degree) - Business Administration And Management
Chattahoochee Technical College
Marietta, GASkills
- Quality assurance expertise
- Complaint handling
- Operations management
- Team member training
- De-escalation techniques
- Teamwork and collaboration
Timeline
Customer Service, Senior Resolution Coordinator
Walmart
07.2021 - Current
Dental Assistant
Atlanta Dentistry By Design
03.2019 - 06.2021
Some College (No Degree) - Business Administration And Management
Chattahoochee Technical College
High School Diploma -
Sprayberry High School