Jarrett Fortson
Chicago,IL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
5
5
years of professional experience
Work History
Security Officer
Rush Solutions
08.2023 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Security Officer
Prestige
04.2021 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Customer Service Representative
Dollar Tree
09.2018 - 04.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Communications Systems Technology
The University of Tennessee - Knoxville
Knoxville, TN06.1989
Skills
- Visitor tracking
- Threat Management
- Metal detector operation
- Stationary surveillance
- Crisis intervention training
- Detail Oriented
- De-Escalation Techniques
- Firearms expertise
Timeline
Security Officer
Rush Solutions
08.2023 - Current
Security Officer
Prestige
04.2021 - Current
Customer Service Representative
Dollar Tree
09.2018 - 04.2021
Bachelor of Science - Communications Systems Technology
The University of Tennessee - Knoxville