Jarrett Johnson
San Diego,CA
Summary
Results-driven professional with extensive experience in the university and travel industries. Proven track record in streamlining business operations and optimizing travel expense processes, with expertise in SAP Concur and GDS systems such as Sabre and Amadeus. Committed to enhancing operational efficiencies and client satisfaction through strategic problem-solving and process improvements. Recently relocated to San Diego, ready to leverage skills within a dynamic organization.
Overview
24
24
years of professional experience
Work History
Research Advancement Sr.
Arizona State University SGSUP Department
Tempe, AZ
10.2023 - 04.2024
- Provided financial oversight and post award approval authority on grant funded federal accounts.
- Processed travel reimbursements in Concur for faculty and students.
- Handled the purchasing activities for grant funded Federal accounts.
- Managed budget and provided financial guidance to faculty for federally funded accounts.
Business Operations Specialist Sr
Arizona State University, SEMTE Department
TEMPE, AZ
12.2021 - 10.2023
- Managed a team of 4 Business Operations Specialists, overseeing their instruction, training, and supervision
- Provided supervision for 5 student workers while overseeing front office operations
- Oversaw the onboarding process for new staff members, including interviewing, training, and mentoring.
- Managed and streamlined various purchasing processes including RFP, sole source procurement, pre-payments, and contract review & approval
- Manage the Pcard issuance and Pcard procurement policies for the SEMTE Department as their Pcard Manager.
- Audited transactions for compliance, trained staff & faculty, and provided & updated guidelines to ensure departmental efficiency.
- Organized and managed weekly analytical reports for reconciliation, outstanding encumbrances, supplier invoices, and travel expenses.
- Financial oversight and approval authority on department accounts.
- Review, process and approve complex & group travel requests and claims
- Ensured appropriate and justified grant funded travel for sponsored projects, while maintaining compliance with the Fly-America Act and following guidelines and policies.
- Collaborate with Research Advancement Team on budgets and faculty discretionary account set up
- Developed strong working relationships with staff, faculty, and students to effectively handle escalations and determine outcomes for positive solutions.
Business Operations Specialist
Arizona State University SEMTE Department
TEMPE, AZ
04.2016 - 01.2022
- Monitored and analyzed various purchases and account expenditures
- Processed a high volume of Travel Reimbursements in Concur
- Managed travel reports and travel card expenses as department Travel Manager.
- Managed the purchase process and budget for student and grant funded accounts in the Senior Capstone program as Project Manager.
- Staff Excellence Award 2019 recipient for exceptional maintenance of strong relationships with faculty.
Accounts Payable Auditor
Auditec Solutions
GILBERT, AZ
02.2013 - 03.2016
- Performed detailed and complex numerical computations and reports, including analysis of reports on lost revenue from big box corporations.
Sales Supervisor/Sales Agent
STA Travel Inc
CHANDLER, AZ
03.2002 - 08.2011
- Received High Achiever Award for consistently achieving over $1 Million in Annual Sales Volume for 4 consecutive years.
- Promoted to Sales Supervisor
- Managed and made decisions for a group of 30+ commission-based sales agents in a fast-paced call center. Specialized in student-based International and Domestic travel.
- Efficiently developed and prepared employees for success
- Organized complex logistics for customer journeys, staff excursions, and executive travels
- Developed and delivered dynamic PowerPoint presentations to optimize learning experiences for staff members.
Sales Representative
Global Gossip
SYDNEY, AUSTRALIA
10.2000 - 08.2001
- Achieved consistent sales performance while selling mobile phones, calling cards, and Internet services in a bustling retail shop located in the Central Business District of Sydney, Australia.
- Promoted and coordinated company sponsored events to attract new customers.
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF PHOENIX
TEMPE, AZSkills
- Financial reporting and procurement
- Microsoft Office Suite
- Accounts Payable
- Concur
- WACUBO Business Management Institute
- Management
- Hiring and Training
- Sabre/Amadeus GDS
Websites
Hobbies and Interests
- Avid runner completing 4 Marathons and Dozens of Half Marathons
- Advanced Downhill Skier
- TRX and Weight Training.
- World Traveler traveling to 15 countries and throughout the United States
Timeline
Research Advancement Sr.
Arizona State University SGSUP Department
10.2023 - 04.2024
Business Operations Specialist Sr
Arizona State University, SEMTE Department
12.2021 - 10.2023
Business Operations Specialist
Arizona State University SEMTE Department
04.2016 - 01.2022
Accounts Payable Auditor
Auditec Solutions
02.2013 - 03.2016
Sales Supervisor/Sales Agent
STA Travel Inc
03.2002 - 08.2011
Sales Representative
Global Gossip
10.2000 - 08.2001
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
UNIVERSITY OF PHOENIX
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