Jarrett Niestroy
Milford,MI
Summary
Results-driven Heavy Equipment Field Technician with expertise in workplace safety, preventive maintenance, and customer relations. Recognized for enhancing operational efficiency and delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Heavy Equipment Field Technician
Aero Lift Inc.
Milford, MI
04.2015 - Current
- Collaborated with team members to enhance operational efficiency and reduce downtime.
- Trained junior technicians on equipment maintenance procedures and safety protocols.
- Developed and implemented preventive maintenance schedules for fleet management.
- Streamlined inventory management processes for parts and tools, improving accessibility.
- Led troubleshooting efforts during field operations to resolve urgent technical issues swiftly.
- Enhanced customer satisfaction by providing exceptional service and technical support during installations.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Delivered high-quality work by diligently following standard operating procedures.
- Calibrated new and existing equipment for optimal performance.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
Education
High School Diploma -
Milford High School
Milford, MISkills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Customer Service/Client Relations
- Inventory Management
- Equipment installation
- Equipment maintenance
- Conflict management
- Problem-solving
- Attention to detail
- Decision-making
Timeline
Heavy Equipment Field Technician
Aero Lift Inc.
04.2015 - Current
High School Diploma -
Milford High School