Jarrett Sumpter

• Engage with customers to understand their vehicle preferences and requirements, providing expert recommendations and showcasing relevant options.
• Demonstrate vehicles’ features and benefits, including test drives, to effectively match customers with their ideal vehicle.
• Negotiate pricing and financing options, ensuring a transparent and satisfying purchasing process for clients.
• Manage and maintain an extensive knowledge of current inventory, including specifications, features, and competitive advantages.
• Build and maintain strong customer relationships through exceptional service, follow-up communications, and personalized attention.
• Stay updated on industry trends, market conditions, and new product releases to provide accurate information and anticipate customer needs.
• Collaborate with the finance department to facilitate seamless loan and lease processing, ensuring compliance with dealership policies and regulations.
• Coordinated with service department to address any pre-sale vehicle maintenance or repair issues efficiently.
• Greet customers on car lot and in showroom to answer questions about brand and available inventory.

• Developed and maintained positive relationships with clients in assigned sales territories.
• Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
• Cultivated strong partnerships with dealers to increase product visibility and drive sales volume.
• Lead sales and marketing strategies, boosting customer engagement and driving growth in product sales.
• Managed dealer accounts, fostering key partnerships and ensuring a high level of customer satisfaction.
• Provided technical support, leveraging deep product knowledge to resolve customer inquiries and support sales efforts.

• Expertly diagnosed and repaired agricultural machinery, including Case International Harvester tractors and other equipment.
• Performed engine and transmission rebuilds, hydraulic repairs, and on-site field service for urgent customer needs.
• Reduced equipment downtime for clients through proactive diagnostics and timely repairs, improving client productivity.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Demonstrated adaptability by quickly learning new techniques when faced with unfamiliar equipment or systems requiring specialized knowledge.
• Enhanced customer satisfaction by providing timely and accurate repairs on various types of machinery.

• Conducted extensive repairs on heavy equipment such as excavators, dump trucks, and other large machinery.
• Specialized in hydraulic diagnostics, engine rebuilds, welding, and fabrication for custom modifications.
• Enhanced operational efficiency for clients by providing thorough diagnostics and repairs on transmission and electrical systems.
• Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
• Diagnosed and repaired complex hydraulic systems, leading to significant decrease in downtime for construction projects.

• Performed comprehensive diagnostics and repairs on a wide range of commercial vehicles, including fire trucks, trash trucks, and tractor-trailers.
• Specialized in engine rebuilds, emissions diagnostics, and transmission repairs, ensuring fleet vehicles met performance and compliance standards.
• Improved vehicle reliability and fleet efficiency through diligent maintenance and troubleshooting.
• Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
• Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.

• Expertly diagnosed and repaired agricultural machinery, including Case International Harvester tractors and other equipment.
• Performed engine and transmission rebuilds, hydraulic repairs, and on-site field service for urgent customer needs.
• Reduced equipment downtime for clients through proactive diagnostics and timely repairs, improving client productivity.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

• Founded and successfully managed COD Performance, specializing in diesel performance upgrades and vehicle customizations.
• Directed all aspects of operations, including customer service, marketing, and technical service.
• Delivered advanced diesel diagnostics, customizations, and performance enhancements, building a loyal customer base.
• Grew the business through hands-on technical expertise and exceptional service quality.
• Organized and attended trade shows to showcase products, network with other businesses and attract new customers.

Served as a Machine Gunner (MOS 0331) and Security Forces Guard (MOS 8152)

• Leading teams in high-pressure combat environments and providing direct fire support during combat and training missions.
• Trained over 300 Marines in machine gun tactics, weapons handling, and tactical operations, significantly improving unit readiness and performance.
• Planned and executed live-fire exercises and field training, earning commendations for leadership and operational effectiveness. Deployed overseas and participated in joint military exercises with allied forces, enhancing team cohesion and operational interoperability.
• Awarded Navy and Marine Corps Achievement Medal for outstanding performance during deployment, holding a Top Secret Security Clearance
• Enhanced team efficiency by providing expert machine gun support during combat operations.
• Developed tactical proficiency through participation in numerous infantry training exercises, honing skills in both offensive and defensive techniques.

• Gained hands-on mechanical experience operating and maintaining CAT excavating equipment.
• Performed preventive maintenance and advanced repairs on heavy equipment, gradually taking on more responsibility.
• Developed a strong foundation in mechanical systems, hydraulics, and diesel engines, which carried into future roles.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
• Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
• Moved livestock by herding animals to different ranch locations to avoid pasture damage.