Jarrod Neff
Pueblo,CO
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
18
18
years of professional experience
Work History
IT Manager
Rocky Mountain Eye Center
01.2022 - Current
- Manage networks at 5 sites, including cabling and network security devices
- Support all workstations at all sites remotely and locally using ConnectWise
- Manages all NAS, Windows servers, Terminal Servers, VMWare ESXi servers, Meraki switches, Microsoft O365, Active directory, Network policies, Ubiquiti switches and wireless AP devices
- Manage SQL servers, Maintain Zeiss Forum DICOM server and exam devices
- Maintain the IT budget, spending
- Manage employee that runs Nextgen electronic Healthcare records program.
Seabee CM2
United States Navy
08.2017 - 08.2023
- Trained as a Construction Mechanic to repair and maintain heavy equipment and machinery using military guidelines and techniques
- Adhere to the Navy routine preventative maintenance program to keep all equipment mission ready.
- Mentor new sailors with training and proper military guidelines
- worked in the Funeral Honors team to render honors at military funerals
- Maintained certifications for all requirements
IT Engineer
Amazon
01.2022 - 01.2022
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments both remotely and in person as needed
- Ensuring infrastructure networking and computing systems remain available during production hours
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions
- Managing local technical projects
- Maintaining or creating policies, procedures, and processes
- Identifying root-causes of operational issues and process inefficiencies.
IT operations
Concentrix
01.2018 - 01.2021
- Provides enterprise wide and local agent computers, switches, networks and high level user support
- Support AD, imaging, hardware support, group policies, maintain PCI compliance with regular reporting
- Use Microsoft System Center Configuration Manager (SCCM) to manage all 500+ computers through pushed and managed updates, policies and protection
- Dual authentication administration for global users using DUO for 250,000 users globally
- Work directly with clients to resolve issues and provide updates and resolutions
Owner/Technician/Analyst
Pueblo PC & Mac
01.2007 - 01.2018
- Provides computer support for the local community with in-house, remote and on-site support
- Perform computer upgrades from items as little as memory to complete system rebuilds
- Virus removal, OS diagnosis and repair are major parts of the service
- Design and build networks using Windows servers and simple file sharing networks
- Create and maintain company website with web store capabilities
- Build and maintain Imaging servers to better make faster turnaround
- Broaden the scope of work performed by introducing iPhone/iPod repair, Apple/Mac repair, gaming console repairs
- Became well known as the best Apple/PC technician in southern Colorado and northern New Mexico
- Implement web based repair tracking system and POS system
- Hire and train new employees to company standards.
Education
GED -
Broomfield High School
Broomfield, CO10.1995
Skills
- IT Asset Management
- Network Administration
- Technical Troubleshooting
- Team Development
- IT Procurement
- IT Compliance
- IT Infrastructure
- Application support
- Disaster Recovery
- IT Budgeting
- Information Security
- Virtualization
Timeline
IT Manager
Rocky Mountain Eye Center
01.2022 - Current
IT Engineer
Amazon
01.2022 - 01.2022
IT operations
Concentrix
01.2018 - 01.2021
Seabee CM2
United States Navy
08.2017 - 08.2023
Owner/Technician/Analyst
Pueblo PC & Mac
01.2007 - 01.2018
GED -
Broomfield High School
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