Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jarron Williams

El Sobrante

Summary

Experienced operations leader with a strong background in logistics, team supervision, and process improvement. Skilled in optimizing routes, ensuring safety and regulatory compliance, and driving performance in high- paced environments. Recognized for effective problem- solving, building high- performing teams, and maintaining strong service standards while achieving operational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Supervisor

UPS
09.2023 - Current
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Motivated and trained employees to maximize team productivity.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Managed internal operational standards and productivity targets.
  • Analyzed department metrics and performance and reported findings to management.
  • Completed weekly payroll for 50+ employees.

Delivery Driver

UPS
10.2021 - 01.2023
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Department Secretary

Kaiser Permanente
10.2019 - 06.2021
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained office supplies inventory by checking stock, anticipating department needs, placing and expediting orders.
  • Maintained current and accurate medical records for patients.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.

Medical Receptionist

Kaiser Permanente
11.2016 - 10.2019
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked Patients in for lab appointments and prescribed appropriate lab tests.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Talk Show Producer

Kgo Radio
01.2018 - 04.2019
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Coordinated with producers and on-air talent to create program content, new ideas, and segments.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Collaborated with marketing and advertising teams to achieve successful launch of projects.
  • Booked appropriate guests for various topics.
  • Stayed in tune with current events, to make sure appropriate topics were discussed on the program.

Education

Bachelors - Communications

University of California, Sacramento

Skills

  • Clear communication
  • Task delegation
  • Customer Relations
  • Strategic planning
  • Scheduling
  • Issue resolution
  • Staff Management
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • MS Office
  • Route Optimization

Certification

Licensed Life Insurance Agent in the State of California

Timeline

Operations Supervisor

UPS
09.2023 - Current

Delivery Driver

UPS
10.2021 - 01.2023

Department Secretary

Kaiser Permanente
10.2019 - 06.2021

Talk Show Producer

Kgo Radio
01.2018 - 04.2019

Medical Receptionist

Kaiser Permanente
11.2016 - 10.2019

Bachelors - Communications

University of California, Sacramento

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