An organized, motivated, and hardworking individual, eager to utilize time management, multitasking, and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Personal Shopper
Instacart
07.2022 - Current
Adhere to all Illinois Alcohol and prescription medication laws while delivering orders.
Developed personalized shopping lists tailored to customer preferences and dietary restrictions, improving client satisfaction.
Navigated local stores efficiently to gather requested items for clients.
Leveraged mobile app for real-time order updates and delivery tracking, enhancing communication with clients.
Provided exceptional customer service through friendly and professional interactions
Listened to customer needs to identify and recommend best products and services.
Addressed and resolved customer issues promptly, ensuring seamless shopping experiences.
Food Service Worker
Morrison Inc.
06.2015 - 11.2022
Ensured food self-serve certification was up to date to promote safe dining practices.
Delivered high-quality coffee service to elevate customer satisfaction.
Maintained cleanliness and sanitation standards in dining areas and food preparation zones.
Managed inventory, maintaining optimal stock levels of supplies and ingredients.
Operated kitchen equipment and tools safely while preparing food items consistently.
Followed safety protocols to minimize hazards in the workplace environment.
Trained new staff on food service procedures and company policies to ensure consistent service quality.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Operated cash register to process cash, check, and credit card transactions.
Personal Assistant
Dors Inc.
02.2016 - 09.2021
Assisted seniors with daily living activities Communicated with team to clarify project goals. Enhanced their quality of life.
Executed various errands to support daily operations
Oversaw appointment management to
ensure organized scheduling
Supported seniors in completing daily activities to improve their independence.
Encourage social activities for mental and social health
Adhered to individual service plans to ensure tailored support for clients.
Handled and preserved confidential client files for privacy
Activity assistant
Bethalto Care Center
05.2013 - 10.2015
Maintained inventory of supplies necessary for various programs and events.
Encouraged participation by motivating residents during daily activities.
Developed person centered activities with resident and family
Documented resident participation and feedback for continuous improvement.
Monitored resident behavior during recreational activities to ensure safety.
Maintained records of attendance at all scheduled activities.
Helped organize special events such as parties or holiday gatherings
Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
Education
No degree - Business Management of Applied Science
Lewis and Clark Community College
Alton, IL
09.2011 - 12.2013
GED - General Studies
Lewis and Clark Community College
Alton, IL
08.2003 - 06.2004
Skills
Personalized shopping
Order management
Inventory management
Food safety practices
Event organization
Customer service
Decision-making
Attention to detail
Problem solving
Relationship building
Timeline
Personal Shopper
Instacart
07.2022 - Current
Personal Assistant
Dors Inc.
02.2016 - 09.2021
Food Service Worker
Morrison Inc.
06.2015 - 11.2022
Activity assistant
Bethalto Care Center
05.2013 - 10.2015
No degree - Business Management of Applied Science