JARVEN TARVER
Haines City
Summary
Professional and dependable Front Desk and Administrative Specialist with several years of experience supporting busy offices in customer-facing environments. Skilled at managing multi-line phone systems, scheduling appointments, coordinating office operations, and delivering exceptional customer service. Recognized for strong organization, professionalism, and the ability to maintain efficient front desk operations while handling multiple tasks in fast-paced workplaces.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
IMA Medical Office
Lakeland
03.2022 - 06.2024
- Serve as the first point of contact for 60+ patients daily, providing professional check-in and front desk assistance.
- Managed multi-line phone system, routed calls, answered inquiries, and scheduled appointments to streamline communication.
- Maintain accurate patient records through data entry, documentation updates, and file organization.
- Coordinated appointment schedules for multiple providers, optimizing patient flow and minimizing wait times.
- Process paperwork, verify information, and assist with general administrative tasks.
- Maintained clean and organized reception area, enhancing overall client experience and satisfaction.
Office Assistant
Sunshine Property Management
Kissimmee
06.2020 - 02.2022
- Supported property management staff and office leadership with daily administrative tasks to ensure smooth operations.
- Handled incoming calls, addressing tenant and visitor inquiries to enhance customer service experience.
- Scheduled appointments, maintained calendars, and coordinated meetings.
- Prepared office reports, forms, and spreadsheets using Microsoft Office.
- Maintained organized digital and physical filing systems for tenant records.
- Managed office supplies and coordinated with vendors to maintain efficient inventory levels.
Front Desk Clerk
Courtyard Marriott
Lakeland
08.2019 - 05.2020
- Answered guest inquiries and resolved issues promptly to ensure satisfaction.
- Greeted guests warmly and provided exceptional customer service during check-in.
- Managed room reservations using the hotel's property management system efficiently.
- Processed payments and handled cash transactions accurately at the front desk.
- Coordinated with housekeeping to maintain room cleanliness and readiness for guests.
Education
BS & MS - Computer Science
Western Govenors University
03-2026
High School Diploma -
Haines City High School
Haines City, FLSkills
- Reception & Guest Check-In
- Multi-Line Phone Systems
- Appointment Scheduling
- Office Coordination
- Calendar Management
- Data Entry & Record Management
- Microsoft Office Certified(Word, Excel, Outlook)
- Data analysis
- Call routing
- Office administration
- Telephone etiquette
- Appointment scheduling
- Office organization
- Effective planning
- Meeting scheduling
- Phone etiquette
- Clerical support
- Document Preparation
- Filing Systems & Office Organization
- Client Relations
- Conflict Resolution
- Professional Communication
- Problem Solving
Core Skills
Reception & Guest Check-In, Multi-Line Phone Systems, Appointment Scheduling, Office Coordination, Calendar Management, Data Entry & Record Management, Microsoft Office (Word, Excel, Outlook), Document Preparation, Filing Systems & Office Organization, Client Relations, Conflict Resolution, Professional Communication, Problem Solving
Additional Qualifications
- Certified in Microsoft Office and office management software
- Strong multitasking and time management abilities
- Professional phone etiquette and customer service skills
- Experienced in fast-paced office environments
Timeline
Front Desk Receptionist
IMA Medical Office
03.2022 - 06.2024
Office Assistant
Sunshine Property Management
06.2020 - 02.2022
Front Desk Clerk
Courtyard Marriott
08.2019 - 05.2020
BS & MS - Computer Science
Western Govenors University
High School Diploma -
Haines City High School