Jarvis Huntsman
Jackson,TN
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Information Technology position to help launch career while achieving company goals. Excellent critical thinking, technical and problem solving skills and able to learn new concepts quickly.
Overview
9
9
years of professional experience
Work History
Lumper
Stanley Black & Decker
Jackson , TN
04.2024 - Current
- Stack boxes onto pallets for storage or shipment.
- Maintain cleanliness of all areas within the warehouse environment.
- Collaborate with team members to expedite loading and unloading process.
- Follow safety protocol when handling heavy objects or hazardous materials.
- Remove cargo from large containers at shipping docks.
- Load, unload, and break down freight to wood pallets for distribution to storage locations across warehouse.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Production Line Worker
Conagra Brands
Jackson, TN
11.2023 - 02.2024
- Built Tennessee Pride and Sandwich Bro's sandwich products by hand on a production line
- Performed product checks on the products to ensure quality
- Followed Quality Assurance standards
- Supported any position on the production line.
- Performed quality control checks on assembled items.
- Supported QA measures by inspecting items and removing defective elements.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Help Desk Technician
Kirkland's, Inc.
Jackson, TN
04.2023 - 08.2023
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Resolved network connectivity issues.
- Performed troubleshooting to diagnose and resolve technical issues.
- Collaborated with IT team members to identify system requirements and resolve problems.
- Provided end-user training when needed.
- Responded promptly to customer inquiries via phone or email.
- Logged all incidents/requests in a ticketing system and provided updates as required
- Escalated problems that could not be resolved at first level to help desk technician II or a higher department within pre-determined service levels
- Supported remote desktop connections for users requiring assistance offsite.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Order Processor
Ingram
Jackson, TN
04.2022 - 09.2022
- Picked customer orders
- Stacked orders onto pallets
- Prepared pallets for shipping.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Reviewed customer orders to ensure accuracy and quantity of product
Welder Tester
Black & Decker & Talx
Jackson, TN
10.2021 - 11.2021
- Interpreted tester data displayed at the test station
- Performed inspections of parts to determine the weld quality
- Performed repetitive work within task time of 30 seconds or less and produce a high-quality part
- Was responsible for testing and evaluation of welded tanks for assembly production
- Maintained a clean working environment by removing scrap metal from work areas.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
Finishing Racker
Delta Faucet
Jackson, TN
09.2019 - 10.2021
- Operated the laser machine
- Loaded and unloaded part racks into the chamber
- Operated and hung parts coming off platter machine
- Scanned parts into the system and logged any defects or scrap
- Cleaned and hung parts onto racks
- Focused on quality control by detecting and reporting defective materials or equipment issues
- Removed and inspected small and large component racks from plating process
Cap 1 Associate
Walmart
Jackson, TN
09.2018 - 10.2019
- Provided excellent customer service to ensure satisfaction.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Inspected product quality and quantity before restocking shelves with new items.
- Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
- Rotated and faced product displays for optimal visual appeal.
- Assisted customers in locating desired items within the store.
Customer Service Representative (CSR)
Family Dollar
Jackson, TN
03.2015 - 04.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
2 Years of College or a Technical or Vocational School - Computer Information Technology
Tennessee College of Applied Technology
08-2023
BBA - Business Administration And Management
UNIVERSITY OF MEMPHIS LAMBUTH
08-2018
Skills
- Material Loading and Unloading
- Problem solving
- Critical thinking
- Communication
- Data Entry Skills
- Quality Assurance
- Computer Skills
- Teamwork and Collaboration
- Machine Operation
- Production Line Work
- Quality Inspections and Reporting
- Shipment Palletization
- Order Picking
- Microsoft Excel
- Warehouse Organization
- Damage Reports
- Heavy Lifting
Additional Information - Detailed References
- Antonio Gunn, 731-225-8991
- John Byrum, john.byrum@tcatjackson.edu, 731-424-0691 ext. 133
- Cody Clark, 731-414-0897
Licenses Certificates Training
CompTIA A
Activities
National Technical Honors Society
Timeline
Lumper
Stanley Black & Decker
04.2024 - Current
Production Line Worker
Conagra Brands
11.2023 - 02.2024
Help Desk Technician
Kirkland's, Inc.
04.2023 - 08.2023
Order Processor
Ingram
04.2022 - 09.2022
Welder Tester
Black & Decker & Talx
10.2021 - 11.2021
Finishing Racker
Delta Faucet
09.2019 - 10.2021
Cap 1 Associate
Walmart
09.2018 - 10.2019
Customer Service Representative (CSR)
Family Dollar
03.2015 - 04.2018
2 Years of College or a Technical or Vocational School - Computer Information Technology
Tennessee College of Applied Technology
BBA - Business Administration And Management
UNIVERSITY OF MEMPHIS LAMBUTH