Summary
Overview
Work History
Education
Skills
Timeline
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Jarvis Lacy

Jarvis Lacy

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 2 years of management performance. Partnered with the Operation manager, I provide vision and leadership that result in exceptional performance of the task at hand. Accomplished Area Manager well-versed in driving key performance indicators and metrics to achieve budgeted goals. Adaptable area manager adjusting to changing specifications by evaluating orders and updating procedures to meet new targets. Results-driven and forward-thinking in checking forecasts and orders for new directives. Excellent administrative, supply management and resource utilization abilities.

Overview

3
3
years of professional experience

Work History

Area Manager Level 5

Amazon.com Delivery Station - DDX6 Frisco, TX
Frisco, TX
07.2022 - Current
  • Managed team of 100 to dispatch shipments exceeding 100k per shift.
  • Mastered the intricacies of the process flow within the department.
  • Developed and implemented data-based solutions to problems in a timely manner.
  • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
  • Always maintained and enforced a safe and clean working environment.
  • Coordinated and developed new production equipment design in collaboration with facilities staff.
  • Implemented root cause and corrective actions to remove production and safety constraints, as well as improve product quality.
  • Improved efficiency and productivity by eliminating waste.
  • Trained, developed and counseled employees to develop a high performing team.
  • Completed key projects on time and with a high level of accuracy.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Improved process efficiency by implementing new pick & stage process and correcting poor work habits.
  • Assessed financial statements and quality reports to evaluate post DEA performance, develop targeted improvements and implement changes resulting in 23% improvement.
  • Transformed underperforming teams into productive, profitable teams.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Wrote daily production reports to help senior leadership make accurate operational plans and decisions.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.

Area Manager Level 4

Amazon.com Delivery Station - DDF1 Lewisville, TX
Lewisville, TX
07.2021 - 07.2022
  • Managed team of 65 to facilitate domestic shipments per shift.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Diminished accidents 8% for $20,000 yearly costs savings by identifying root causes for corrective action.
  • Recorded number of units moved or handled, using work tickets and daily production sheets.
  • Improved employee performance 40% through coaching and feedback.
  • Implemented loading dock process and productivity improvements.
  • Communicated and coordinated with 7 departments to verify operational peak performance.
  • Reported and established key performance metrics to monitor and meet company goals.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Operated SSP, YMS, FMC, PPR, TOT, ADAPT, Engage, computer system, and hand help scanners to perform daily and hourly audits and reports.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Created and enforced detailed organization processes to increase quality service standards.

Process Assistant Level 3

Amazon.com Delivery Station - DDF1 Lewisville, TX
Lewisville, TX
08.2020 - 07.2021
  • Engagement and development of associates.
  • Trained and implemented a team of problem solvers.
  • Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Determined and recommended methods to implement improvement opportunities.
  • Drove metrics to run an efficient and profitable shift.
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Education

Associate of Applied Science - CAD Technology

ITT Technical Institute - Arlington
Arlington, TX
05.1996

High school diploma -

Langham Creek High School
Houston, TX
06.1988

Skills

  • Microsoft Office Suite Word, Excel, Power Point,
  • Problem Solving
  • Team Building
  • Safety
  • Data driven
  • Area management
  • Relationship building and management
  • Business Development and Planning
  • Scheduling
  • Staff Management
  • Employee Training
  • Quality Management
  • Resource Allocation
  • Staff Development

Timeline

Area Manager Level 5

Amazon.com Delivery Station - DDX6 Frisco, TX
07.2022 - Current

Area Manager Level 4

Amazon.com Delivery Station - DDF1 Lewisville, TX
07.2021 - 07.2022

Process Assistant Level 3

Amazon.com Delivery Station - DDF1 Lewisville, TX
08.2020 - 07.2021

Associate of Applied Science - CAD Technology

ITT Technical Institute - Arlington

High school diploma -

Langham Creek High School

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Jarvis Lacy