Jarvis Lacy
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 2 years of management performance. Partnered with the Operation manager, I provide vision and leadership that result in exceptional performance of the task at hand. Accomplished Area Manager well-versed in driving key performance indicators and metrics to achieve budgeted goals. Adaptable area manager adjusting to changing specifications by evaluating orders and updating procedures to meet new targets. Results-driven and forward-thinking in checking forecasts and orders for new directives. Excellent administrative, supply management and resource utilization abilities.
Overview
3
3
years of professional experience
Work History
Area Manager Level 5
Amazon.com Delivery Station - DDX6 Frisco, TX
Frisco , TX
2022.07 - Current
- Managed team of 100 to dispatch shipments exceeding 100k per shift.
- Mastered the intricacies of the process flow within the department.
- Developed and implemented data-based solutions to problems in a timely manner.
- Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
- Always maintained and enforced a safe and clean working environment.
- Coordinated and developed new production equipment design in collaboration with facilities staff.
- Implemented root cause and corrective actions to remove production and safety constraints, as well as improve product quality.
- Improved efficiency and productivity by eliminating waste.
- Trained, developed and counseled employees to develop a high performing team.
- Completed key projects on time and with a high level of accuracy.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Improved process efficiency by implementing new pick & stage process and correcting poor work habits.
- Assessed financial statements and quality reports to evaluate post DEA performance, develop targeted improvements and implement changes resulting in 23% improvement.
- Transformed underperforming teams into productive, profitable teams.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Wrote daily production reports to help senior leadership make accurate operational plans and decisions.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Area Manager Level 4
Amazon.com Delivery Station - DDF1 Lewisville, TX
Lewisville , TX
2021.07 - 2022.07
- Managed team of 65 to facilitate domestic shipments per shift.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Diminished accidents 8% for $20,000 yearly costs savings by identifying root causes for corrective action.
- Recorded number of units moved or handled, using work tickets and daily production sheets.
- Improved employee performance 40% through coaching and feedback.
- Implemented loading dock process and productivity improvements.
- Communicated and coordinated with 7 departments to verify operational peak performance.
- Reported and established key performance metrics to monitor and meet company goals.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Operated SSP, YMS, FMC, PPR, TOT, ADAPT, Engage, computer system, and hand help scanners to perform daily and hourly audits and reports.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality service standards.
Process Assistant Level 3
Amazon.com Delivery Station - DDF1 Lewisville, TX
Lewisville , TX
2020.08 - 2021.07
- Engagement and development of associates.
- Trained and implemented a team of problem solvers.
- Conducted training and change management processes to improve operations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Determined and recommended methods to implement improvement opportunities.
- Drove metrics to run an efficient and profitable shift.
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Education
Associate of Applied Science - CAD Technology
ITT Technical Institute - Arlington
Arlington, TX05.1996
High school diploma -
Langham Creek High School
Houston, TX06.1988
Skills
- Microsoft Office Suite Word, Excel, Power Point,
- Problem Solving
- Team Building
- Safety
- Data driven
- Area management
- Relationship building and management
- Business Development and Planning
- Scheduling
- Staff Management
- Employee Training
- Quality Management
- Resource Allocation
- Staff Development
Timeline
Area Manager Level 5
Amazon.com Delivery Station - DDX6 Frisco, TX
2022.07 - Current
Area Manager Level 4
Amazon.com Delivery Station - DDF1 Lewisville, TX
2021.07 - 2022.07
Process Assistant Level 3
Amazon.com Delivery Station - DDF1 Lewisville, TX
2020.08 - 2021.07
Associate of Applied Science - CAD Technology
ITT Technical Institute - Arlington
High school diploma -
Langham Creek High School