Results-oriented Operations Manager with expertise in facilities and maintenance management, focusing on compliance and vendor relations. Skilled in executing preventative maintenance and enhancing safety protocols to optimize facility functionality. Experienced in leading high-performing teams and managing vendor contracts to ensure organizational standards. Proficient in strategic planning and resource allocation, driving operational efficiency and supporting business growth.
Ensured safety and functionality of facilities through proactive maintenance and oversight of repairs.
Facility maintenance and repairs: management of staff to perform minor plumbing, electrical, carpentry, BAS systems, electronic key management, HVAC systems, Closed circuit systems, ground maintenance, snow removal, and painting repairs; conduct routine inspections for safety hazards; and coordinate with outside vendors for larger jobs.
Vendor and contract management: Coordinate with external vendors, janitorial staff, and building engineers; maintain contracts for utilities and services; and manage expense reporting and purchase orders.
Performed routine inspections to ensure outdoor areas were safe and free of debris.
IT and equipment management: Maintain technology equipment like computers, printers, and copiers; coordinate with IT vendors for troubleshooting and updates; and ensure agency equipment is maintained and stored properly.
Inventory and purchasing: Monitor and manage inventory of supplies and equipment; purchase necessary supplies; and issue supplies to personnel.
Directed daily operations and maintained compliance with educational standards.
Optimized classroom and program efficiency by coordinating staff schedules to align with operational needs.
Created training programs for new employees to facilitate understanding of operational procedures.
Oversaw budgeting and resource allocation for multiple learning locations.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Addressed staffing needs by recruiting, selecting, onboarding, and training employees, and implementing disciplinary actions when necessary.
Facilities Management Maintenance Manager
ARAMARK FACILITIES MANAGEMENT
Philadelphia, PA
12.2024 - 12.2025
Served as Maintenance Manager for Project HOME in Philadelphia, overseeing and executing plantwide preventative maintenance and inventory control programs, and supporting the daily operations of the Maintenance Team. This role would likely involve supervising technical employees, ensuring facilities and equipment are maintained, and potentially managing projects related to improvements and repairs.
Key Responsibilities and Skills:
Maintenance Operations: Overseeing daily maintenance operations and managing projects related to improvements and repairs.
Inventory Control: Managing inventory control programs.
Managed maintenance schedules for 23 properties to optimize operational efficiency.
Supervised a team of technicians performing routine and corrective maintenance tasks.
Resolved maintenance issues promptly.
Scheduled maintenance activities strategically.
Oversaw improvement and repair projects.
Conducted regular inspections to identify maintenance issues and prioritize repairs.
Collaborated with departments across facility to streamline maintenance coordination.
Collaborated with other departments to create a unified approach to facility maintenance. Management of 23 properties and facilities, with vendors' contracts management, budget management and capital expenditures, with full administrative duties and responsibilities for contracted services for clients to PROJECT HOME ORGANIZATIONS.
Coordinated with vendors for service contracts and procurement of equipment and supplies.
Implemented safety protocols and training programs for maintenance staff compliance.
Developed preventative maintenance plans that increased equipment lifespan and reliability.
Maintained inventory records for tools, parts, and materials to support operations.
Collaborated with facility managers to align maintenance activities with operational needs.
Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
Director of Plant Operations
Cooper University Healthcare Advanced Recovery Village
Cherry Hill, NJ
12.2023 - 12.2024
The Plant Operations Director is responsible for maintaining a safe, secure, clean, well-kept, healthy and adequately supplied environment for patients and staff.
The Director ensures that all facilities and equipment therein are maintained properly and is responsible for maintaining the overall facilities' aesthetics consistent with design specifications to each location.
Collaborated with facility leadership team to drive operational improvements.
Participated in initiatives that safeguarded and optimized facility's physical assets.
Reviews and promptly responds to reports and recommendations from planning, regulating, and inspecting agencies.
Provides for facility compliance with applicable laws and regulations.
Supervised and monitored day-to-day repairs and maintenance to ensure facility reliability.
Assists in maintaining department's budgetary guidelines; monitors expenditures, monitors expenditures in areas of equipment and materials.
Directed all aspects of plant operations, including HVAC, maintenance, life safety inspections, and financial budgeting for capital expenditures. For a positive patient experience and surveys.
Directed daily operations of plant facilities to ensure efficient workflow.
Managed staff performance and development through regular training sessions.
Facilities Maintenance Manager
Delaware County Municipal Building and Courts
Media, PA
03.2021 - 01.2024
Managed facilities maintenance for 70 municipal and court buildings, including one prison and leased properties.
Supervised daily facility operations and maintenance activities across municipal buildings.
Coordinated maintenance staff and service contractor schedules to optimize resource allocation and ensure seamless facility operations.
Developed and administered policies and procedures supporting building maintenance operations; implemented and monitored compliance with systems operations, security, fire alarms, electrical systems, electronic key entry, and IT systems for optimal facility functionality.
Executed repairs on commercial HVAC and refrigeration systems and all types of pumps, valves, and ventilation equipment to maintain operational efficiency.
Professional Handyman/ Mobile Maintenance Technician/ Assessment Manager
Medix Group (SUB CONTRACTOR)
Philadelphia, PA
04.2020 - 04.2021
Executed repairs in plumbing, electrical, HVAC, drywall, painting, tiling, and appliances according to work orders from dispatch, ensuring timely resolution of maintenance issues.
Director of Housekeeping and Laundry/Skilled Nursing Facility
Senior Lifestyle Corporation LLC
West Chester, PA
07.2019 - 07.2020
Directed housekeeping and laundry operations at a skilled nursing center, ensuring compliance with OHSA, JACHO, patient satisfaction, life safety, and state certification standards.
Managed daily operations of housekeeping department in senior living community.
Developed and implemented cleaning protocols to maintain high standards.
Facilities Operations Manager of all custodial staff and needs at Linc. stadium/ Coordinated emergency facility requests, ensuring prompt resolution to maintain operational continuity. Oversaw game-day operations in premium seating areas, coordinating security, catering, maintenance, and custodial service providers to ensure seamless guest experience., Supervised personnel maintaining and repairing buildings and equipment, ensuring cleanliness of buildings and grounds, and operating heating, air conditioning, ventilating, plumbing, electrical systems, and roofing.
Maintained cleanliness of facilities at Lincoln Financial Field before and after events.
Operated cleaning equipment including floor scrubbers and vacuums efficiently.
Disposed of waste and recyclables in adherence to company standards.
Directed maintenance staff and coordinated daily operations for campus facilities to maintain optimal functionality.
Created preventive maintenance schedules, ensuring adherence to safety standards and minimizing potential hazards.
Oversaw custodial staff and ARAMARK facilities management services for athletics and Wharton business schools, ensuring cleanliness and operational readiness.
Facilities Advance Maintenance Instructor/ Government Education Facility(on call)
Philadelphia Jobs Corps
Philadelphia, PA
03.2017 - 07.2019
Served as instructor for advanced facility maintenance training, delivering instruction on electrical, plumbing, carpentry, and building trades.
Instructed students on carpentry, plumbing, and electrical skills, emphasizing proper equipment handling and safety protocols.
Created inclusive maintenance training programs tailored for diverse student populations.
Manager of Environmental Services/ Support Services (Sub contractor)
HR cleaning services LLC.
Delaware City, DE
01.2006 - 07.2019
Oversaw environmental service staff, ensuring compliance with agreed service standards for maintenance and floorcare. environmental services manager provides leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility. Provides staff leadership and makes sound business decisions in support of the hospital's mission and vision. demonstrates leadership by providing an optimal environment for patient care, safety, service and value. Manages the day to day operations of the department and ensures a consistently high level of cleanliness and aesthetics to patients, visitors and staff.
Managed daily operations for environmental cleaning services across multiple sites.
Developed and implemented cleaning protocols to ensure compliance with health standards.
Trained and supervised staff on best practices in sanitation and safety procedures.
Coordinated inventory management for cleaning supplies and equipment maintenance.
Conducted regular inspections to maintain high-quality cleanliness standards.
Collaborated with clients to customize cleaning plans based on specific needs.
Resolved customer concerns promptly to enhance service satisfaction levels.
Led team meetings to discuss workflow improvements and operational efficiencies.
Developed policies and procedures related to the safe storage, transport, and disposal of hazardous materials.
Developed and implemented environmental programs to ensure compliance with state and federal regulations.
Conducted regular inspections of site operations to ensure safety standards were met.
Coordinated response efforts when non-compliance issues were identified.
Analyzed laboratory results from samples taken from various locations around the site.
Monitored trends in environmental regulation changes at both state and federal levels.
Prepared monthly reports on air, water, and soil pollution levels.
Assisted with preparation for regulatory inspections by compiling required documents and data sets for review by inspectors.
Identified potential risks and developed strategies for mitigating those risks.
Conducted audits on a regular basis to evaluate adherence to established policies and procedures.
Implemented corrective action plans when necessary to bring operations into compliance with applicable regulations.
Investigated complaints from the public regarding potential violations of environmental laws or regulations.
Provided training to staff on proper handling of hazardous materials as well as safety procedures.
Established relationships with vendors who specialize in providing environmentally friendly products for use at the facility.
Participated in conferences, workshops, seminars related to advances in the field of environmental protection.
Reviewed all contracts related to environmental services prior to signing off on them.
Ensured that all personnel involved in environmental services activities received appropriate safety training.
Created educational materials about the importance of protecting natural resources for distribution in the community.
Performed research to identify new technologies that could improve operational efficiency while reducing environmental impacts.
Collaborated with local government agencies to obtain necessary permits for facility operations.
Maintained records of hazardous waste management and disposal activities.
Trained team members in proper cleaning and sanitizing procedures.
Delegated work to personnel and checked performance against company guidelines.
Followed regulations to maintain proper storage of chemicals.
Facilitated material movement by consistently driving front end loader.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Maintenance manager of property management ( Contractor)
Intersoultions
Cherry Hill, NJ
05.2018 - 12.2018
Facilities maintenance Manager to all assignments contracted site in tri-state area. Such duties include prepping turnover apartments and completing maintenance tickets. Tasks include repairing commercial HVAC and refrigeration systems, repairing or replacing worn or defective parts, and fixing, repairing, or replacing all types of pumps, refrigeration equipment, pneumatic valves, electric valves, heat transfer equipment, ventilation, and air distribution equipment. Performs and supervises preventive maintenance schedules. Assists in computing costs, scheduling and expediting operations and repairs, supervises, and assists with emergency and major repair jobs, and inspects building and grounds. Assists in ordering equipment and supplies.
Managed daily maintenance operations for facility and equipment reliability.
Led a team to execute preventive maintenance schedules efficiently.
Coordinated vendor services for repairs and equipment upgrades effectively.
Developed safety protocols to ensure compliance with regulations and standards.
Trained staff on maintenance procedures and best practices consistently.
Implemented inventory management systems for tools and spare parts organization.
Conducted inspections to identify maintenance needs and prioritize tasks promptly.
Maintained records of repairs, service requests, costs.
Performed troubleshooting on malfunctioning systems when necessary.
Ensured compliance with safety regulations and standards.
Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
Reviewed completed work orders to ensure quality control measures are followed.
Delegated daily tasks to employees to manage resources and meet deadlines.
Education
Project Management - Project management
Greate Leraning Academy
Gurugram, Haryana
10-2025
GOVERNMENT HOUSING - CERTIFICATE OF TRAINING
HUD EXCHANGE /NSPIRE INSPECTOR
United States
08-2025
Crisis Management - Certificate of Completion
Great Learning Academy
Bengaluru, Karnataka
07-2025
Conflict Management - Diploma
Greater Learning Academy
Bengaluru, Karnataka
04-2025
Trades Diploma - Facilities Management Maintenance And Repairs
Alison Professional Development
Galway Ireland
08-2022
BBA - Business Management
Penn Foster College
Scranton, PA
06-2020
Certificate of Technical Studies - Building Trades
OIC/USC PHILADELPHIA TRAINING CENTER CENTER
Philadelphia, PA
09-1995
Some College (No Degree) - CERTIFICATE OF TRAINING
ALISION PROFESSIONAL DEVELOPMENT
Galway Ireland
Some College (No Degree) - DIPLOMA OF PROFESSIONAL DEVELOPMENT
ALISION
Galway Ireland
Some College (No Degree) - CERTIFICATE OF HIGHER LEARNING
ALISON PROFESSIONAL DEVELOPMENT
Galway, Ireland
Some College (No Degree) - CERTIFICATE OF TRAINING AND COURSE COMPLETION
Great Learning Academy
Gurugram India
Some College (No Degree) - CERTIFICATE OF TRAINING AND COMPLETION
GREAT LEARNING ACADEMY
Gurugram India
Some College (No Degree) - CERTIFICATE OF COMPLETION
GREAT LEARNING ACADEMY
Gurugram India
Skills
Team building
Patient satisfaction
Survey
Continuous improvement
Supervisor
ADP Payroll
Mechanical knowledge
Contracts
Custodial experience
Disability support
Epic
QuickBooks
Relationship management
Expense management
Healthcare facility management
Regulatory compliance
Training & development
Real estate management
Boiler
Material handling
Filing
Public speaking
Customer support
Safety management
Google Suite
HVAC system maintenance
Maximo
CRM software
Capital budgeting
Long-term care experience
Renovation
Cybersecurity protocols
Electrical diagnostics
Voltmeter
Healthcare contract management
Union management
Floor cleaning
Performance evaluation
Maintenance painting
Medical office experience
Fire codes and regulations
Task prioritization
Patient experience management
Customer relations
Infection control expertise
Electrical maintenance
Customer relationship management
System design
Office management
Staff scheduling
IT
Building code analysis
Vendor negotiation
Workforce management
Maintenance budget management
Construction Experience
Asbestos training
Team leadership
Floor Tech
Data analysis
Communication skills
Facility management
Healthcare facilities housekeeping
Performance evaluation
Productivity software
Contract negotiation
Budget management
Profit & loss
Technical Proficiency
Word processing
Roofing
Risk management
Building services director
Project management software
Microsoft word
Office
Power point
Excel spreadsheets
Leadership
Financial planning
Icms
Director of Facilities
Mechanical drawings
Technical engineering
ASME codes & standards
Administrative experience
Boiler operation
Project scheduling
Operations management
High voltage
Porter experience
Compliance management
Warehouse management
Resource scheduling
Patient observation
PPE compliance
Healthcare facility design
EHS
Refrigeration
Training facilitation
Retirement home
Facility renovations
Record keeping
Electrical troubleshooting
Facilities emergency maintenance
Event planning
OSHA (regulatory compliance area)
CHILLERS
HVAC SYSTEMS
Project collaboration
Vendor relationship building
Outpatient
Equipment maintenance
Water systems
Team building
HVAC
Search engines
Hazardous material storage
Property maintenance
OSHA
Maintenance Connection
CMMS
Project management
Conflict resolution
Effective communication
Vendor management
Facility upkeep
Safety compliance
Budget management
Inventory control
Environmental compliance
Maintenance planning
Maintenance contracts
Tool management
PTO management
Building maintenance
Restroom services
Outdoor maintenance
Certification
Certified Facility Manager, 08/01/22
Certificate of facilities management maintenance and repairs, 08/01/22
Environmental management systems, 07/01/21
Gracehill Fair Housing certified, 05/01/18
AMICO Fair housing training certificate, 01/01/97
Driver's License
First Aid Certification
C-EFM
Facility Management Professional (FMP), International Facility Management Association
Certified Facility Manager (CFM), International Facility Management Association
Computerized Maintenance Management System Certification (CMMS)
SMRP Certified Maintenance and Reliability Professional (CMRP)
Certified Manager of Maintenance
Janitorial Custodial Certification
Certified Sanitarian (NEHA)
Certified Health Care Environmental Services Professional (CHESP)
Mold Remediation Certification
Certified Environmental Services Executive (CESE)
Facility Management Professional (FMP)
Certified Healthcare Facility Manager (CHFM)
Non-CDL Class C
AED Certification
OSHA 30
Hazardous Waste Operations & Emergency Response Training
<ul><li>Manage maintenance and supply of COSIS supporting APS-4 logistics operations to meet mission requirements.</li><li>Collaborate closely with Rolling Stock BII and SKO leads to develop daily workload plans and report completed work, ensuring production goals are met.</li><li>Track and report direct and indirect labor hours by employee for mission accountability.</li><li>Lead bulk turn-in of excess serviceable items, optimizing inventory management.</li><li>Order and monitor replenishment of shortages to complete Sets, Kits, and Outfits, maintaining accuracy for over 27,000 LINS property book end items.</li><li>Support contract-related responsibilities, liaising with customers and stakeholders to ensure compliance with program goals.</li></ul> at KBR | APS-4<ul><li>Manage maintenance and supply of COSIS supporting APS-4 logistics operations to meet mission requirements.</li><li>Collaborate closely with Rolling Stock BII and SKO leads to develop daily workload plans and report completed work, ensuring production goals are met.</li><li>Track and report direct and indirect labor hours by employee for mission accountability.</li><li>Lead bulk turn-in of excess serviceable items, optimizing inventory management.</li><li>Order and monitor replenishment of shortages to complete Sets, Kits, and Outfits, maintaining accuracy for over 27,000 LINS property book end items.</li><li>Support contract-related responsibilities, liaising with customers and stakeholders to ensure compliance with program goals.</li></ul> at KBR | APS-4