Overview
Work History
Education
Skills
Timeline
Generic

Jarvis Lee

Rienzi,MS

Overview

13
13
years of professional experience

Work History

Collections Supervisor

MaxxSouth
09.2023 - Current
  • Enhanced collections efficiency by implementing and monitoring strategic collections plans.
  • Streamlined department operations by optimizing workflows, policies, and procedures.
  • Maintained a high level of customer satisfaction through professional communication and dispute resolution tactics.
  • Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Interviewed and assisted in selection of candidates for collections positions on team of [Number].
  • Prepared and delivered performance reviews of [Number] collections agents to support continuous improvement of department.

Tax Preparer

Jones Taxes
05.2015 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Store Manager

C Spire
01.2015 - 07.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Bank Teller

Cadence Bank
08.2011 - 05.2013
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Bachelor of Arts - Business Admin

Colorado Technical University
Colorado Springs, CO
04.2025

High School Diploma -

New Albany High School
New Albany, MS
05.2010

Skills

  • Repairs and maintenance
  • Credit Reporting
  • Team Supervision
  • Staff Training

Timeline

Collections Supervisor

MaxxSouth
09.2023 - Current

Tax Preparer

Jones Taxes
05.2015 - Current

Store Manager

C Spire
01.2015 - 07.2022

Bank Teller

Cadence Bank
08.2011 - 05.2013

Bachelor of Arts - Business Admin

Colorado Technical University

High School Diploma -

New Albany High School

Similar Profiles

CREATE PROFILE
Jarvis Lee