Basketball
Jarvis Smith
Ankeny
Summary
Dynamic fitness professional with experience at Trail Point Aquatics & Wellness, excelling in injury prevention techniques. Proven ability to enhance member satisfaction through effective communication and equipment demonstration. Committed to maintaining hygiene standards and fostering a welcoming environment, ensuring a positive experience for all clients.
Energetic and personable, with strong passion for promoting health and wellness. Possesses solid understanding of fitness principles and techniques, combined with skills in customer service and communication. Committed to motivating and guiding clients towards achieving their fitness goals through tailored support and encouragement.
Overview
4
4
years of professional experience
Work History
Fitness Attendant
Trail Point Aquatics & Wellness
04.2024 - Current
- Worked independently and as member of cohesive team to support individual needs.
- Broadcasted information about events, gym classes and community offerings.
- Set up, maintained and put away recreational equipment.
- Served as a reliable source of information regarding gym programs, services, and promotions for both existing members and prospective clients.
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Increased gym member satisfaction by providing knowledgeable fitness guidance and support.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Greeted customers and offered them assistance.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Promptly responded to all requests for assistance.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
Valet Service Attendant
Keck Parking
01.2022 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Resolved customer complaints through calm, constructive communication.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Issued and collected claim tickets and processed valet parking fees.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Drove varied vehicles, including luxury and sports models, safely and legally.
Education
High School Diploma -
Ankeny High School
Ankeny, IANo Degree - Kinesiology
Des Moines Area Community College
Ankeny, IA01-2027
Skills
- Cash handling
- Exercise program design
- Adaptive fitness programming
- Cash register operations
- CPR certified
- Conflict resolution
- Injury prevention techniques
- Equipment setup and takedown
- Equipment demonstration
- Fitness equipment maintenance
- Gym facility maintenance
- Hygiene and cleanliness standards
Certification
CPR certified. Re-certified twice.
Interests
Football
Working Out
Spending time with the family
Going to social events
Timeline
Fitness Attendant
Trail Point Aquatics & Wellness
04.2024 - Current
Valet Service Attendant
Keck Parking
01.2022 - Current
High School Diploma -
Ankeny High School
No Degree - Kinesiology
Des Moines Area Community College
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