JARVONA DAVIS
Prosper,TX
Summary
Qualified Lead Scheduler with comprehensive background in effective scheduling with 15+years of solid skills in customer relations and resilience in handling challenges. Successfully managed multiple projects simultaneously, ensuring timely completion and optimal use of resources. Demonstrated proficiency in coordinating team efforts and maintaining clear communication, showcasing strong organizational and time management skills. Many transferable skills which will allow employment with any organization.
Overview
22
22
years of professional experience
Work History
Heart Transplant Scheduler
Baylor Scott and White Hospital
Dallas, USA
02.2016 - Current
- Contacted patients to schedule 2-4-day evaluation workup testing for heart transplant approval and coordinated follow-up appointments bi-weekly or monthly to ensure timely assessments.
- Managed comprehensive scheduling for pre-heart transplant processes, overseeing all logistical details from initiation to completion.
- End Goal is to help patients stay healthy and take medication properly to become stable candidates for Heart Transplantation.
- Coordinated scheduling and logistics for heart transplant procedures, ensuring timely communication among medical teams and patients.
- Managed patient records and appointment schedules using advanced healthcare management software to enhance operational efficiency.
- Monitored and tracked patient eligibility and status updates to facilitate timely transplant opportunities.
- Cultivated strong relationships with patients, offering continuous support and guidance throughout the heart transplant journey to enhance their experience.
Surgery Scheduler/Patient Coordinator
True Results
Richardson, USA
02.2010 - 02.2016
- Coordinated scheduling of bariatric surgical procedures and secured anesthesiologist coverage for operating room.
- Managed follow-up appointments for patients post-surgery to ensure timely discharge.
- Conducted follow-up call to remind patient of upcoming appointment.
OR Surgery Scheduler
Plano Surgery Center
Plano, USA
10.2004 - 02.2010
- Managed surgical schedule with attention to detail, ensuring all necessary arrangements for patients, surgeons, anesthesiologists, and operating room were completed.
- Scheduled surgical procedures, verified insurance, obtained prior authorizations, and maintained open communication with medical staff and patients to ensure alignment.
- Scheduled surgical procedures using electronic health record systems to optimize patient flow.
- Coordinated communication between patients, surgeons, and medical staff to ensure seamless scheduling operations.
- Managed appointment adjustments and cancellations efficiently to minimize disruptions in surgical schedules.
Education
Associate's degree - Computer Science
Richland College
Richardson, TX01-2002
Skills
- Healthcare coordination
- Patient scheduling
- Patient documentation
- Surgical coding
- Medical terminology
- CPT coding
- ICD-10
- Medical billing
- Insurance verification
- Patient care
- Care plans
- Documentation review
- Medical coding
- Office management
- Administrative experience
- Organizational skills
- Schedule coordination
- Schedule oversight
- Effective multitasking
- Data entry
- Filing
- Patient follow-up
- Medical collection
- Patient registration
- Interdisciplinary collaboration
- Task prioritization
- Scheduling coordination
- Scheduling management
- Problem-solving
- Patient communication
- Excellent communication
- Phone etiquette
- Telephone etiquette
- Problem solving
- Excellent communication
Timeline
Heart Transplant Scheduler
Baylor Scott and White Hospital
02.2016 - Current
Surgery Scheduler/Patient Coordinator
True Results
02.2010 - 02.2016
OR Surgery Scheduler
Plano Surgery Center
10.2004 - 02.2010
Associate's degree - Computer Science
Richland College