Summary
Overview
Work History
Education
Skills
Timeline
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JARYAH STARKS

Fairfield,AL

Summary

Enthusiastic Student and worker with superior skills in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and time management.

Overview

3
3
years of professional experience

Work History

Service Specialist II

Edward Jones
07.2022 - Current
  • Provide training to new Service Specialists on technical skills and procedures
  • Reviewed financial status and evaluated discrepancies by assessing account information and activities.
  • Assisted customers in setting up online accounts and provided training on how to use the system.
  • Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.

Customer Success Specialist

Wells Fargo
01.2022 - 07.2022
  • Collaborate with cross-functional teams to improve customer experience and resolve complex issues
  • Identify opportunities to improve customer satisfaction and retention by analyzing customer feedback and identifying areas for improvement in the customer experience
  • Identify trends in customer inquiries and provide recommendations for process improvements to enhance customer satisfaction
  • Maintain a high level of product and industry knowledge to effectively address customer inquiries and provide accurate information.

Client Relations representative

Edfinancial
01.2021 - 01.2022
  • Develop and maintain strong relationships with clients to ensure customer satisfaction and retention
  • Provide excellent customer service by promptly and effectively responding to client inquiries and resolving issues related to student loan accounts and payment plans
  • Provide personalized assistance to clients in navigating the student loan payment plans and educate them on the available options to help them make informed decisions.

Education

Bachelors of science - Software Engineer

Western Governors University
01-2025

Highschool -

Fairfield High Preparatory School
05.2018

Skills

  • Microsoft specialist
  • Data Entry (60 wpm)
  • Time management
  • Planning and organization
  • Documentation and writing
  • Analytical thinking
  • Technical skills
  • Sql And Databases

Timeline

Service Specialist II

Edward Jones
07.2022 - Current

Customer Success Specialist

Wells Fargo
01.2022 - 07.2022

Client Relations representative

Edfinancial
01.2021 - 01.2022

Bachelors of science - Software Engineer

Western Governors University

Highschool -

Fairfield High Preparatory School

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JARYAH STARKS