Reliable, top-notch candidate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Small Business Co-Owner
Brogan's Heroes Comics And Collectibles
2019.12 - Current
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Devised processes to boost long-term business success and increase profit levels.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Determined best courses of action for company based on regional market trends and demands.
Managed purchasing, sales, marketing and customer account operations efficiently.
Frequently studied market to keep abreast of new industry trends.
Sales Associate
Furniture Mall of Missouri
2023.01 - Current
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Greeted customers and helped with product questions, selections, and purchases.
Education
No Degree - Marketing
University of Central Missouri
Warrensburg, MO
High School Diploma -
Gallatin High School
Gallatin, MO
2018
Skills
Business Management and Development
Sales Promotion
Market and Competitor Research
Small Business Sales Transactions
Computer Proficiency and Microsoft Office
Suggestive Selling
Persuasive Selling
Meeting Sales Goals
Strong Communication and Interpersonal Skills
Customer Service
Timeline
Sales Associate
Furniture Mall of Missouri
2023.01 - Current
Small Business Co-Owner
Brogan's Heroes Comics And Collectibles
2019.12 - Current
No Degree - Marketing
University of Central Missouri
High School Diploma -
Gallatin High School
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