Jasaidy Bermudez
Norwich,CT
Summary
Dynamic and customer-focused store associate with over three years of experience in retail, skilled in providing exceptional service and enhancing the shopping experience. Enthusiastic and hardworking individual with a background in sales and customer service, eager to contribute to a team as a store associate while driving sales and building customer loyalty. Reliable store associate with extensive knowledge of product lines and inventory processes, adept at maintaining a clean and organized shopping environment and providing top-notch customer assistance.
Overview
4
4
years of professional experience
Work History
Retail Associate
Navy Exchange
Groton, CT
03.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Operated point-of-sale systems efficiently, ensuring smooth transaction processes.
- Collaborated with team members to achieve sales goals and optimize store performance.
- Implemented visual merchandising strategies to enhance product presentation and maximize sales.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
ASSISTANT MANAGER
Footlocker INC.
Wellington, Florida
06.2021 - 02.2025
- Worked in multiple footlocker inc. locations as part time and worked my way up to an assistant at 18 years old.
- I maintained a comfortable and productive work environment. Maintained a full staff including scheduling, training, and onboarding. Made sure company policies and procedures were followed and executed on a daily basis.
- -Verifying the count for accuracy, accounting for all money by balancing, open and closing safe.
- Issue daily change funds to the cash register operators and prepare change orders.
- Accomplishes loans for each cashier and makes appropriate change to pick ups and loans during the day to ensure completion of reports and information for the day's operation.
- Sets up cash drawers for front end personnel, Count change funds and verifies the accuracy of each drawers procedures. Turns on the master cash control processor and sets up the core terminals for the days business.
- Counts and verifies for accuracy against the computer account printout and sales listed by department and completes appropriate control document.
- As a cashier reports for duty, issues an individual cash drawer planning the required change in each drawer.
- Receives funds from the cashiers in the form of paper currency, coins, checks, redeemable coupons, food stamps, and occasionally one credit card transactions.
- Oversaw shipments and transfers of products and ensured that the inventory was up to date weekly.
- Restocked products throughout the work day to ensure we maximized sales and product output.
- I also was recognized for multiple gains in sales and for providing excellent customer service. I always put my best foot forward in finding and providing solutions that best satisfied the customers needs.
Education
HIGH SCHOOL DIPLOMA - undefined
Santaluces high school
Lantana05.2022
Skills
- Customer Service
- Communication Skills
- Sales Proficiency
- Inventory Management
- Cash Handling
- Teamwork
- Problem Solving
- Time Management
- Attention to Detail
- Adaptability
LANGUAGES
English | Native
Spanish | Advanced
Accomplishments
Vice president for recreational committee
Timeline
Retail Associate
Navy Exchange
03.2025 - Current
ASSISTANT MANAGER
Footlocker INC.
06.2021 - 02.2025
HIGH SCHOOL DIPLOMA - undefined
Santaluces high school