Jasante Davis
Tacoma,WA
Summary
Results-driven professional with a strong foundation in customer service and caregiving. Expertise in managing appointments, enhancing patient relations, and facilitating effective communication. Focused on delivering high-quality care that prioritizes patient needs and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cardiology CNA
Trinity Health
Minot, ND
06.2025 - 08.2025
- Assisted patients with daily living activities, promoting independence and dignity
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Administer EKG tests
- Enhanced patient satisfaction by providing compassionate and attentive care.
Lead Teacher, Two-Year-Olds Classroom
The Learning Tree Day Care Center
Minot, ND
04.2025 - 06.2025
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
Plumber Associate
SJS Mechanical
04.2023 - 05.2024
- Inspected plumbing systems to identify and address issues.
- Operated machinery to prepare materials and determine the most feasible routes for journeymen and apprentices.
- Conducted routine maintenance on tools and equipment used in plumbing installations.
- Applied excellent time management skills to stay ahead of project timelines.
Lead Service Representative
Rainier View Plumbing & Rooter
10.2022 - 04.2023
- Collaborated with all branches to consistently meet service goals.
- Expanded the company's reach by consulting with third-party organizations.
- Utilized CRM systems to track customer interactions and revenue.
Customer Service Representative
Harts Services
04.2020 - 09.2022
- Guided clients with their plumbing needs, providing expert advice and solutions.
- Assisted customers with pricing and service options.
- Maintained accurate data entry to ensure up-to-date customer information.
- Addressed customer inquiries and resolved issues promptly, enhancing overall customer satisfaction.
- Demonstrated empathy and professionalism in all interactions, fostering trust and building long-term customer relationships.
Education
No Degree - Certified Nursing Assistant
Trinity Health CNA Program
Minot, NDEarly College - undefined
Southwest Early College
Denver, CO01.2016
High School - undefined
Lakewood High School
Lakewood, CO01.2015
Skills
- Extensive knowledge of plumbing systems and maintenance
- Strong customer service and interpersonal skills
- Proficient in using CRM systems
- Excellent time management and organizational skills
- Ability to operate machinery and tools for plumbing installations
- Data entry and administrative skills
- Aware of safety compliance
- Vital signs monitoring
- Patient care
- Time management
- Compassion and empathy
- Basic life support
- Emotional support
- Complex Problem-solving
- Clinical documentation
- Problem-solving
- Team collaboration
Certification
CNA certification
Timeline
Cardiology CNA
Trinity Health
06.2025 - 08.2025
Lead Teacher, Two-Year-Olds Classroom
The Learning Tree Day Care Center
04.2025 - 06.2025
Plumber Associate
SJS Mechanical
04.2023 - 05.2024
Lead Service Representative
Rainier View Plumbing & Rooter
10.2022 - 04.2023
Customer Service Representative
Harts Services
04.2020 - 09.2022
Early College - undefined
Southwest Early College
High School - undefined
Lakewood High School
No Degree - Certified Nursing Assistant
Trinity Health CNA Program