Ja’Saun Adams
Warren,MI
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and increasing sales, notably at MCD Exclusives. Skilled in organization and store maintenance, also excles in multitasking and maintaining a friendly demeanor, driving positive customer experiences and repeat business.
Overview
8
8
years of professional experience
Work History
Shoe Sales Associate
Foot Locker
17755 E 8 Mile Rd Harper Woods, MI 48225 United S
01.2022 - 10.2025
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
Clothing Store Manager
MCD Exclusives
02.2018 - 01.2025
- Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
- Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
- Increased sales by implementing effective merchandising strategies and managing store inventory.
- Improved customer satisfaction through exceptional service and quick response to inquiries.
Delivery Driver
Amazon
05.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
General Laborer
Kwangjin America
6400 E 11 Mile Rd Warren, MI 48091 United States
03.2021 - 03.2022
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Education
Associate Of Applied Business - Business Administration
Macomb Community College
Warren, MIChandler Park Academy High School
Skills
- Brand awareness
- Stock replenishment
- Organization
- Store maintenance
- Sales promotions
- Friendly and helpful
Timeline
Delivery Driver
Amazon
05.2024 - 12.2024
Shoe Sales Associate
Foot Locker
01.2022 - 10.2025
General Laborer
Kwangjin America
03.2021 - 03.2022
Clothing Store Manager
MCD Exclusives
02.2018 - 01.2025
Associate Of Applied Business - Business Administration
Macomb Community College
Chandler Park Academy High School