JaSeana Bigelow
Lexington,KY
Summary
Experienced Senior Technician at Valvoline Instant Oil, focused on troubleshooting and preventive maintenance. Track record of boosting customer satisfaction through superior service and effective problem-solving skills. Skilled in operating hand and power tools with a strong commitment to safety standards. Engaged in continuous learning to leverage new technologies for improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Senior Technician
Valvoline Instant Oil
09.2023 - 07.2024
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Preformed routine maintenance to vehicles
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Provided exceptional customer service.
- Demonstrated adaptability, quickly learning new technologies and techniques.
Medical Assistant
The Pain Treatment Center
06.2016 - 06.2018
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared patient.
- Followed infection control procedures.
- Ensured patient safety and comfort during examinations.
- Monitored medical supply levels to ensure sufficient stock.
- Boosted patient satisfaction by providing compassionate care.
- Performed phlebotomy tasks efficiently.
Education
Associate of Science
Bluegrass Community And Technical College
Lexington, KY07.2027
Associate of Applied Science - Medical Assistance
College of Technical Education
Lexington, KY06.2016
Skills
- Customer support
- Troubleshooting
- Electrical systems
- System installation
- Safety awareness
- Hand and power tools
- Preventive maintenance
- Customer service
Timeline
Senior Technician
Valvoline Instant Oil
09.2023 - 07.2024
Medical Assistant
The Pain Treatment Center
06.2016 - 06.2018
Associate of Science
Bluegrass Community And Technical College
Associate of Applied Science - Medical Assistance
College of Technical Education
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