Jasen Harrison
Canonsburg,PA
Summary
Customer-oriented General Manager with 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision, and motivational acumen.
Overview
11
11
years of professional experience
Work History
BMW Client Advisor
Bobby Rahal BMW
09.2020 - Current
- Boosted sales performance by being the top sales associate out of 11 associates for 2 years running.
- Supported fellow Client Advisors during busy periods, ensuring a consistently high level of customer service throughout the dealership.
- Conducted comprehensive vehicle walkarounds to highlight key selling points and features tailored to each customer''s preferences.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Facilitated thorough follow-up communication with clients after purchase, ensuring their ongoing satisfaction with their BMW experience.
General Manager
Foot Locker
08.2013 - 08.2020
- Managed recruitment, hiring, and training initiatives while overseeing budget management, employee evaluations, and scheduling.
- Managed a diverse team of up to 40 individuals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability leading to 3 million dollars in net profit over 7 years.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Analyzed market trends and competitors to gain an edge, while building lasting relationships with clients, vendors, and partners for ongoing success.
- Monitored daily cash discrepancies, inventory shrinkage, and drive-offs while overseeing the creation of captivating merchandise displays to attract store customers.
Education
High School Diploma -
Jamestown High School
Jamestown, NY06.2012
Skills
- Sales and Marketing
- Financial Acumen
- Team Leadership
- Business Development
- Complex Problem-Solving
- Networking
Timeline
BMW Client Advisor
Bobby Rahal BMW
09.2020 - Current
General Manager
Foot Locker
08.2013 - 08.2020
High School Diploma -
Jamestown High School
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