Jashar Prokshaj
Service
Burlington,NC
Summary
I've been doing this job for the last six years
I'm responsible for everything related to Service and international shipments like is HFM and Brazil
for service on time delivery requirement is 98.2 %
I am always above 98.2%,above the goal that is required to do this job
I always go over and beyond to ensure that all parts ship on Time
I am persistent in my job
The main purpose of a business Admin Coordinator Service parts is to ensure all day to day activities are completed and manage and coordinate all NCM service parts efforts
to ensure that current costumers,dealers and AH are suppled with service parts based of the planned and forecast demand
Overview
12
12
years of professional experience
Work History
Service Representative
Honda NCM
Graham, NC
03.2019 - Current
- Provided excellent customer service by addressing customer needs in a timely fashion.
- Monthly shipping maintain Bill of Ladings and updating shipping percentages
- Create and deliver orders for parts follow up on domestic EPO orders and KD orders
- Set-up service in GPCS set parameters for shipping and weekly shipping in GPCS
- Monthly seihan Presentation and internal service meeting
- Associate and HR issues,Attendance, vacation ,injury reports and Daily Processes
- Weekly Reports (open order shipping and backorder)
- Set and meet departed performance target Measure, monitor,progeress and implement countermeasures
- Follow u with internal/external departments on all service related issues by researching,investigating and implementing solutions to complex problems
- DTR management and follow up
- physical inventory
- initiate and maintain service parts schedule ti Achieve on time delivery
- Service parts ordering .Receiving order from AHM review order and check accuracy Order component parts needed to achieve monthly schedule and issue forecasts and monthly schedules to all departments order projection Error Screen ,update structure
Inventory Specialist
Honda NCM
Graham, NC
03.2017 - 03.2019
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Organized regular cycle counts to identify any potential issues early on.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Provided support during internal audits related to material management processes.
- Responded promptly to requests from customers regarding product availability.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Entered information into system to update status reports.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Assistant Manager
New Breed Logistics
Mebane, NC
02.2014 - 01.2016
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Shipping and Receiving Clerk
New Breed Logistics
Mebane, NC
02.2012 - 02.2014
- Inspected incoming shipments of fresh flowers for quality assurance purposes.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Monitored inventory levels and re-ordered supplies when necessary.
- Coordinated with vendors on shipping schedules and backorders.
- Operated computers to access information related to shipping activities.
- Performed regular cycle counts to maintain accurate inventory records.
- Maintained a clean work area by sweeping, dusting, mopping.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Organized materials into appropriate storage areas based on product type or size.
- Researched discrepancies between physical count of items versus inventory system reports.
- Maintained inventory of shipping materials and supplies.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Education
High School Diploma -
Shkolla E Mesme Anton Çetta
Kosovo 07-2003
Skills
- System updates
- ERMS
- GPCS
- GCCS
- Excel
- Word
- WEB EDI
- SRM
- TMS
- Microsoft Office expertise
- Employee Performance Evaluations
- Cost Reduction
- Product and service knowledge
- Employee Scheduling
- Sales monitoring
- Task Delegation
- Operations Management
- Workload Management
- Microsoft Office expertise
- Team motivation
Timeline
Service Representative
Honda NCM
03.2019 - Current
Inventory Specialist
Honda NCM
03.2017 - 03.2019
Assistant Manager
New Breed Logistics
02.2014 - 01.2016
Shipping and Receiving Clerk
New Breed Logistics
02.2012 - 02.2014
High School Diploma -
Shkolla E Mesme Anton Çetta
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