Jashawn Fuller
Katy,TX
Overview
6
6
years of professional experience
Work History
Operations Specialist
Tential (Pruco Securities LLC Prudential)
Remote
02.2024 - 12.2024
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Serviced internal and external broker accounts.
- General Maintenance; money movement between accounts, assistance with online access, resetting passwords, transferring assets between Roth and IRA accounts etc.
Senior Member Service Representative
PSCU Financial Services
Remote
07.2020 - 01.2024
- Demonstrated commitment to excellence in member service by consistently meeting or exceeding performance targets.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Responded to customer calls and emails to answer questions about products and services.
- Reduced wait times by efficiently handling high call volumes and implementing effective time management techniques.
Leasing Consultant
Trinity Property Consultants
Starkville, MS
10.2018 - 06.2020
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Education
Master Of Business Administration - Management
University of West Alabama
Livingston, ALBachelor Of Science - Education
Mississippi State University
Starkville, MS05.2022
Skills
- Operational efficiency
- Cross-functional communication
- Attention to detail
- Time management
- Decision-making
- Analytical thinking
Timeline
Operations Specialist
Tential (Pruco Securities LLC Prudential)
02.2024 - 12.2024
Senior Member Service Representative
PSCU Financial Services
07.2020 - 01.2024
Leasing Consultant
Trinity Property Consultants
10.2018 - 06.2020
Master Of Business Administration - Management
University of West Alabama
Bachelor Of Science - Education
Mississippi State University