Ja'Shawn Roberts
San Antonio,,Texas
Summary
Versatile and results-driven professional with over 5 years of experience in customer service, inventory control, and technical support. Adept at troubleshooting, diagnostics, and providing exceptional customer solutions. Proven ability to lead teams, manage warehouse operations, and drive sales. Committed to continuous learning and excellence in all tasks.
Overview
8
8
years of professional experience
Work History
Product Specialist, Sales
San Antonio Dodge Jeep Chrysler Ram
San Antonio, USA
01.2024 - Current
- Provide product knowledge and facilitate car sales
- Engage with customers and support business development
Geek Squad, Customer Service, Inventory Specialist, Sales
Best Buy
01.2019 - 01.2024
- Troubleshot and resolved client device issues
- Provided solutions for computer issues, including diagnostics and repairs
- Advised customers on Best Buy services and generated business sales leads
- Ensured customer satisfaction through follow-ups and professional interactions
- Managed warehouse paperwork and shipping/receiving operations
- Repaired major appliances and televisions in clients' homes
Park Lead, Supervisor, Court Monitor, Cook
Urban Air
01.2017 - 01.2020
- Ensured park safety and customer satisfaction
- Led park and cafe operations
- Resolved customer issues and monitored guest compliance with park rules
- Managed cash deposits and store closing procedures
Education
High School Diploma -
Theodore Roosevelt High School
05.2018
Skills
- Customer Order Fulfillment
- Product Truck Leading
- Bookkeeping
- Shipping & Receiving
- Sales Representation
- Multitasking
- Forklift Operation
- Call Center Operations
- Electrical & Mechanical Blueprint Knowledge
Timeline
Product Specialist, Sales
San Antonio Dodge Jeep Chrysler Ram
01.2024 - Current
Geek Squad, Customer Service, Inventory Specialist, Sales
Best Buy
01.2019 - 01.2024
Park Lead, Supervisor, Court Monitor, Cook
Urban Air
01.2017 - 01.2020
High School Diploma -
Theodore Roosevelt High School
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