Patricia Campos
Lake Worth,FL
Summary
Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.
Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.
Secretary who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Overview
28
28
years of professional experience
Work History
Secretary
Benitez Chrysler, Dodge, Jeep
Humacao, PR
05.1996 - 09.2009
- Composed and drafted all outgoing correspondence and reports for managers.
- Oversaw inventory and office supply purchases.
- Oversaw daily office operations for staff of 31 employees.
- Processed accounts receivable and accounts payable.
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
- Reduced overhead by taking on more responsibility with creative and administrative projects.
- Managed executive calendar and coordinated weekly project team meetings.
Manager
Dunkin Donuts
Orlando, Fl.
11.2009 - 11.2010
- Oversaw daily office operations for staff of 7 employees.
- Prepared and distributed payroll for staff of 7 direct reports.
- Processed accounts receivable and accounts payable.
- Performed accounts receivable duties including invoicing, researching chargebacks.
Manager
Bravo Supermarket
Boynton Beach, FL
01.2011 - 03.2012
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Developed and rolled out new policies.
- Hired and trained 55 of staff.
- Interviewed job candidates and made staffing decisions.
- Assigned employees to specific duties to best meet the needs of the store.
- Examined merchandise to verify that it was correctly priced and displayed.
Manager
Western Beef
Boynton Beach, FL
04.2012 - 06.2014
- Interviewed job candidates and made staffing decisions.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
SALES ASSOCIATE
KOHLS
Boynton Beach, FL
10.2014 - Current
REGISTER, CUSTOMER SERVICE
Casheir, Sales Associate
Kohls
Boynton Beach, FL
10.2014 - 03.2015
- Greeted customers promptly.
- Received customer payments.
- Directed customers to store locations.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Assisted customers in selecting items based on needs.
- Created attractive displays to promote items.
- Reported security and service incidents to management.
- Assisted on sales floor as needed to maintain service standards.
Education
Associate of Science - Communication
UPR
Humacao, PR1987
Skills
- Project planning
- Team building
- Business correspondence
- Filing and data archiving
- Professional phone etiquette
- Database management
- Flexible
- Works well under pressure
- Payroll
- Invoice processing
Timeline
SALES ASSOCIATE
KOHLS
10.2014 - Current
Casheir, Sales Associate
Kohls
10.2014 - 03.2015
Manager
Western Beef
04.2012 - 06.2014
Manager
Bravo Supermarket
01.2011 - 03.2012
Manager
Dunkin Donuts
11.2009 - 11.2010
Secretary
Benitez Chrysler, Dodge, Jeep
05.1996 - 09.2009
Associate of Science - Communication
UPR
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