Jashuwah Jackson
Houston,TX
Summary
Experienced professional seeking re-entry into federal service after caring for elder parents. Eager to contribute skills and experience to the Department of Veterans Affairs. Committed to making a meaningful impact and advancing career within the organization.
Overview
14
14
years of professional experience
Work History
Advanced Medical Support Assistant (GS6-Step 4)
Michael DeBakey VA Hospital
08.2012 - 07.2018
- Monitored and created work assignments, provided input on performance, resolved daily workplace issues and maintains efficient workflow
- Assured coverage of all areas of responsibility and conducted ongoing reviews to ensure quality of work
- Certified accurate and timely scheduling of appointments
- Distributed and balanced workload and created and maintained employee work schedules
- Assisted with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurred
- Supports patient safety standards using the correct Veterans Affairs identification of all patients
- Ensure that all necessary health/administrative information was integrated and Computerized Patient Record System (CPRS) by sending the documents to scanning
- Assisted in the Beneficiary Travel Program and Health Benefits Unit and other duties within the clinic
- Participated in the daily team huddles and weekly team meetings
- Oriented medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topics
- Provided administrative support to professional staff
- Assisted medical staff with a variety of clerical duties in one or more outpatient clinics that provide a variety of medical services
- Performed other duties as assigned
Undesignated Airman / Aircraft Maintenance Quality Inspector
Naval Air Station Oceana
10.2004 - 08.2012
- Tasked with the daily maintenance of 13 F/A 18 Super Hornet aircraft
- Directed 4 quality inspectors for the maintenance department mission
- Recommended process improvements and documented maintenance quality noncompliance to Navair policies and standards
- Performed audits on tool control and maintenance procedures in all maintenance and logistics departments
- Performed over 2 combat deployments OEF(2008) and OIF (2005) on board the USS Harry S Truman where I did maintenance inspections and spot checks on 13 aircraft over the span of 8 months with a combined total of over 2,000 hours of multiple maintenance quality assurance inspections
Education
Bachelor of Science - Business
University of Houston
Houston, TX05.2026
Skills
- MS Word
- MS Excel
- Planning and Scheduling
- Written Communication
- Customer Service
- Internet Research
- Telephone Reception
- Transcription
- Purchasing
- 60 wpm
- Interdepartmental Coordination
Security Clearance
DOD Secret Security Clearance, Active, 02/01/22
Timeline
Advanced Medical Support Assistant (GS6-Step 4)
Michael DeBakey VA Hospital
08.2012 - 07.2018
Undesignated Airman / Aircraft Maintenance Quality Inspector
Naval Air Station Oceana
10.2004 - 08.2012
Bachelor of Science - Business
University of Houston
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