Jasiah Rodway
Valley Stream
Summary
Detail-oriented Software Engineer with a focus on developing software applications and conducting data analysis. Expertise in technical documentation and stakeholder collaboration, contributing to project success and operational efficiency. Adaptable professional with strong customer service skills in high-pressure environments. Experienced in mentoring teams and resolving customer issues, committed to delivering exceptional service and operational excellence. Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out.
Overview
4
4
years of professional experience
Work History
Crew Leader
AMC Theatres
Glen Cove
08.2024 - Current
- Supervised daily operations to ensure smooth theatre functionality.
- Trained new team members on customer service and operational procedures.
- Managed scheduling to optimize staff coverage during peak hours.
- Coordinated with management to implement safety protocols and standards.
- Assisted in maintaining cleanliness and organization throughout the facility.
- Resolved customer complaints by providing effective solutions and support.
- Mentored newly hired crew members to prepare each for job roles.
- Established and maintained professional working relationships with employees.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
Software Engineer
Adelphi University
Garden City
03.2024 - Current
- Developed software applications to support academic and administrative functions.
- Collaborated with faculty to gather requirements for new software features.
- Conducted system testing to ensure application reliability and performance.
- Updated documentation for software systems and user manuals regularly.
- Assisted in integrating third-party tools into existing university systems.
- Utilized variety of engineering languages to develop web applications.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
Researcher
Adelphi University
Garden City
02.2024 - Current
- Conducted literature reviews to support ongoing research projects.
- Collaborated with faculty on data collection and analysis methods.
- Developed surveys and questionnaires for participant outreach.
- Organized and maintained research documentation and records.
- Assisted in preparing presentations for academic conferences.
- Mentored undergraduate students in research methodologies and techniques.
- Collaborated with multi-disciplinary teams to design experiments, collect data, and interpret results.
- Conducted literature reviews and synthesized research to identify gaps in knowledge and inform project objectives.
Lead Busser
NK Restarunt
East Meadow
05.2022 - Current
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Facilitated clear communication between serving staff and kitchen to ensure timely and accurate food delivery.
- Supported serving staff in delivering accurate and well-presented food orders.
- Assisted servers in providing outstanding customer service.
- Helped employees complete required activities during peak periods.
- Collaborated with team members to ensure smooth operations and exceptional customer experiences.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Education
Associate of Science - Software Engineering
Adelphi University
Garden City, NY12-2026
Skills
- Software development
- Data analysis
- Customer service
- Project management
- Team collaboration
- Technical documentation
- Work task assignments
Affiliations
Volunteer work, extra help with programs
References
References available upon request.
Timeline
Crew Leader
AMC Theatres
08.2024 - Current
Software Engineer
Adelphi University
03.2024 - Current
Researcher
Adelphi University
02.2024 - Current
Lead Busser
NK Restarunt
05.2022 - Current
Associate of Science - Software Engineering
Adelphi University