Jasias Wilkerson
Pittsburg,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Hibbetts Sports
Denton, TX
08.2017 - 01.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
Cashier
Pittsburg Hot Links
Pittsburg, TX
07.2013 - 07.2017
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Served as a liaison between staff members and senior management personnel.
Education
Northeast Texas Community College
Mount Pleasant, TX08.2015
Skills
- Cost Reduction
- Employee Scheduling
- Sales Monitoring
- Recruiting and Interviewing
- Operations Management
- Product and Service Knowledge
- Sales Reporting
- Customer Relationship Management (CRM)
Timeline
Assistant Manager
Hibbetts Sports
08.2017 - 01.2023
Cashier
Pittsburg Hot Links
07.2013 - 07.2017
Northeast Texas Community College