Level-headed Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
2
2
years of professional experience
Work History
Medical Assistant Student
Ross Medical Education Center
11.2022 - Current
Obtained and documented patient medical history, vital signs, and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on the patient's presentation in the office.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Shift Manager
Burger King
Parma , MI
09.2022 - Current
Trained and mentored new employees to maximize team performance.
Opened and closed and monitored shift changes to uphold successful operations strategies and maximize business success.
Kept employees operating productively and working on tasks to meet business and customer needs.
Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Supervised employees and oversaw quality compliance with company standards for food and services.
Supervised employees and oversaw quality compliance with company standards for food and services
Patient Care Technician
Sparrow Health System
01.2022 - 12.2022
Documented patient information and care activities in electronic health records.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted nursing staff with completing daily rounds, documenting vital signs, and answering calls.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained clean and safe environment to promote patient safety and comfort.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Associate of Applied Science - Medical Assisting
Ross Medical Education Center
Battle Creek, MI
08.2023
Nurse Assistant Training
Premier Medical Academy
Jackson, MI
10.2019
High School Diploma -
TA Wilson Academy
Jackson, MI
06.2016
Skills
Memory Improvement
Output Monitoring and Reporting
Calm Under Stress
Trustworthy Companion
Quality Patient Care
Electronic Recordkeeping
Promoting Healthy Habits
Medical Procedures Understanding
Observing Responses
Charting Expertise
Oral Hygiene
Nursing Standards
Intake Recording
Medical Terminology Knowledge
Accomplishments
Collaborated with a team of healthcare staff in the development of patient care.