Jasiyah Knight
Rocky Mount,NC
Summary
Front Office Worker at Butterfields Butter, adept at resolving guest inquiries and enhancing customer satisfaction through exceptional problem-solving and multitasking abilities. Recognized for maintaining professionalism and contributing to team improvements, leveraging strong document management skills to streamline operations and elevate service quality.
Offering strong interpersonal skills and keen ability to learn and adapt quickly in dynamic office setting. Brings solid foundation in customer service principles and administrative support, ensuring smooth operations.
Overview
1
1
year of professional experience
Work History
Front Office Worker
Butterfields Butter
Rocky Mount, NC
12.2023 - Current
- Maintained a high level of professionalism while addressing guest inquiries and resolving complaints.
- Ensured seamless guest arrivals by preparing pre-registration materials and confirming reservation details ahead of time.
- Coordinated efficient group bookings by organizing room assignments, special requests, and billing arrangements.
Education
High School Diploma -
Tar River Academy
Rocky Mount, NC06.2024
Skills
- Typing speed
- Document management
- Problem-solving skills
- Time management
- Listening skills
- Multitasking
- Customer service
Timeline
Front Office Worker
Butterfields Butter
12.2023 - Current
High School Diploma -
Tar River Academy