Accomplished higher education and digital operations executive with 10+ years of experience leading statewide advising platforms, digital products, and data-driven initiatives at the intersection of product, program, and performance operations. Proven ability to improve customer outcomes, operational efficiencies, and team performance across systems such as ApplyTexas, ADVi, Texas OnCourse, and My Texas Future. Recognized for leading cross-functional teams, aligning technology with strategic goals, and delivering measurable impact at scale. Expertise spans product performance, service design, stakeholder engagement, and process optimization. Currently advancing technical expertise through a Professional Certificate in Full Stack Software Development (UT Austin, McCombs/Great Learning) to strengthen digital product leadership with hands-on coding, backend, and cloud deployment skills.
Speaker/Panelist – National College Advising Corps Innovation Summit (DC), National College Access Network (Pittsburgh), Career & Technical Association of TX, Texas Workforce Commission Pre-Conference, and multiple regional education summits.