Jaslyne L Ramirez
El Paso
Summary
Developed exceptional customer service and multitasking skills in fast-paced hospitality setting, seeking to transition into new field. Demonstrates effective communication and problem-solving abilities. Committed to enhancing team performance and delivering excellent service in any role.
Overview
3
3
years of professional experience
Work History
Restaurant Host
Downtown Diner Celebration
06.2024 - 01.2025
- Welcoming guests to the venue while providing accurate wait times and monitoring wait lists.
- Escort customers to assigned dining or bar areas, provide menus, and announce Waiter/Waitress’s name.
- Cater to guests who require extra attention (e.g. children, elderly).
- Answer incoming calls and address customers’ queries.
- Managed reservations and waitlists efficiently, optimizing table turnover.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Team Member
X-Zone Trampoline Park
09.2023 - 01.2024
- Performs their job in a friendly, courteous manner.
- Promptly informs the supervisor on duty of all customer complaints, comments, or discipline issues with guests.
- Greet and assist guests entering the courts/attractions.
- Explain jump/attraction areas and rules for each station.
Receptionist
Uplifted Barber Studio
06.2022 - 09.2023
- Greeting and welcoming customers in a friendly and professional manner.
- Tending to customer needs, inquiries, and complaints.
- Informing hairdressers and beauticians about customer appointments and requirements.
- Managing phone calls, emails, deliveries, and office inventory.
Education
High School Diploma -
Pebble Hills High School
El Paso, TX05.2024
Barbering & Cosmetology - undefined
Pebble Hills High School
El Paso, TX04.2024
No Degree -
Southwest University
El Paso, TX05-2026
Skills
- Time management
- Active listening and communication
- Team player
- Excellent interpersonal and communication skills
- Poised under pressure
- Attention to detail
- Flexible and adaptable
- Fun and energetic
- Strong multitasking
- Memory retention
- Exceptional communication
Timeline
Restaurant Host
Downtown Diner Celebration
06.2024 - 01.2025
Team Member
X-Zone Trampoline Park
09.2023 - 01.2024
Receptionist
Uplifted Barber Studio
06.2022 - 09.2023
Barbering & Cosmetology - undefined
Pebble Hills High School
High School Diploma -
Pebble Hills High School
No Degree -
Southwest University
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