Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaslynn Nguyen

Garland

Summary

Dynamic and motivated professional with a solid foundation in customer service, eager to learn and thrive in fast-paced environments. Proven ability to quickly master essential customer service protocols while effectively managing interactions and support. Committed to leveraging and enhancing communication and problem-solving skills in diverse customer service roles, contributing to exceptional client experiences. Adaptable and enthusiastic, ready to embrace new challenges and drive positive outcomes for both clients and the organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Scoop n Buns/Cafe Frida
07.2024 - Current
  • Make and serve beverages such as coffee, tea and specialty beverages
  • Responsible for taking customer orders and payments
  • Clean and sanitize work areas, seating areas and equipment/tools
  • Greet customers cheerfully, courteously and professionally

Children’s Ministry Assistant Teacher

Vietnamese Baptist Church of Garland
12.2023 - Current
  • Classroom management, ensuring safety and providing one-on-one student support
  • Assist the lead teacher in preparing the classroom and materials for activities
  • Assisted with the planning of daily activities for the children.
  • Help with the daily preparation of meals and snacks
  • Motivate children to continuously focus and engage in new topics

Server

Birdcall
05.2024 - 08.2024
  • Served as the welcoming face of Birdcall greeting guests, processing orders, and managing transactions
  • Maintained neat and inviting front-of-house spaces, cleaning the dining room, resetting tables, and occasionally bussing or running food as needed
  • Prepared and handed out orders through the window, ensuring accuracy and speed during peak service
  • Promoted specials and menu items to increase average ticket size using upselling techniques

Clinical Rotations

White Rock Medical Center
11.2023 - 05.2024
  • Deliver medial assistance to patients alongside nurses and other medical students
  • Active learning in patient care, team function, and gathering essential and accurate information
  • Carry out patient management plans
  • Shadowing healthcare professions of assigned shifts at hospital, observing their roles and how to respond to emergencies

Education

Bachelor of Science in Public Health -

Texas Woman's University
Denton, TX
05-2029

High School Diploma -

Naaman Forest High School
Garland, TX
05-2025

Skills

  • Strong organizational and time-management skills
  • Active listening, strong communication, and interpersonal skills
  • Works well as a team and as a leader
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Ability to critically think under stressful situations
  • Engaging customer interactions
  • Strong work ethic
  • Customer service
  • Cleanliness standards
  • Sales techniques

Certification

  • National Healthcare Association
  • Certified EKG Technician - Nov 12, 2024
  • Certified CMA - May 15, 2025
  • Certified On The Fly
  • Food Handler - May 17, 2024

Timeline

Barista

Scoop n Buns/Cafe Frida
07.2024 - Current

Server

Birdcall
05.2024 - 08.2024

Children’s Ministry Assistant Teacher

Vietnamese Baptist Church of Garland
12.2023 - Current

Clinical Rotations

White Rock Medical Center
11.2023 - 05.2024

Bachelor of Science in Public Health -

Texas Woman's University

High School Diploma -

Naaman Forest High School

Similar Profiles

CREATE PROFILE