AVA BAKER
Blacksburg,VA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Barista
7Brew
Christiansburg, VA
01.2025 - Current
- Prepare high-quality beverages following standardized recipes and customer preferences.
- Maintain cleanliness and organization of workstations, ensuring compliance with health regulations.
- Manage time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Enhance customer experience by providing personalized service and product recommendations.
Receptionist/Social Media Assistant Manager
Bishops Cuts/Color, Virginia Beach
Virginia Beach
10.2019 - Current
- Manage inbound phone calls, scheduled appointments, and provided excellent customer service by addressing inquiries and booking reservations.
- Greet, welcome, and direct customers with a friendly and professional demeanor, ensuring a positive first impression.
- Notify stylists and barbers of customer arrivals to ensure a smooth and efficient flow of service.
- Monitor and maintain the security and telecommunications systems to ensure a safe and operational environment.
- Perform general workplace upkeep, including laundering towels, washing dishes, sweeping, deep cleaning, and emptying trash, to maintain a tidy and organized space.
- Accurately count and balance the cash drawer at the beginning and end of shifts to ensure financial integrity.
- Restock shelves with products and supplies to ensure availability and maintain an organized retail area.
- Assist in managing social media accounts, creating engaging content, and responding to customer inquiries to enhance the business's online presence.
Lifeguard
Aquarius Pool Services, Virginia Beach
Virginia Beach
06.2022 - 08.2023
- Monitored the activities of swimmers, ensuring safety and enforcing pool policies and regulations.
- Responded quickly to emergencies, rescuing swimmers in distress and providing first aid, CPR, and AED care as needed.
- Issued warnings to swimmers exhibiting improper behavior, maintaining a safe and orderly environment.
- Certified in CPR, AED, and First Aid, with a strong focus on attentiveness and safety protocols.
- Demonstrated leadership skills by managing pool operations and guiding junior staff.
- Possessed excellent swimming ability and communicated effectively with swimmers, staff, and guests.
Server Assistant
Heirloom Restaurant, Virginia Beach
Virginia Beach
07.2021 - 02.2022
- Assisted servers in delivering food and beverages to guests in a timely and efficient manner, ensuring a positive dining experience.
- Maintained cleanliness and organization of dining areas by clearing, cleaning, and resetting tables between seatings.
- Refilled beverages and ensured guest satisfaction by promptly addressing any additional requests.
- Polished silverware, glassware, and dishes to maintain high standards of cleanliness and presentation.
- Ensured restroom facilities were consistently clean, stocked, and well-maintained throughout shifts.
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06-2023
Bachelor of Science - Exercise & Health
Virginia Polytechnic State & Institution
Blacksburg, VA05-2027
Skills
- Exceptional organizational skills
- Time management skills
- Strong communication skills
- Interpersonal skills
- Ability to work independently
- Ability to work as part of a team
- Detail-oriented
- Ability to handle multiple tasks simultaneously
- Ability to foster a culturally inclusive environment
- Effective communication across diverse groups
- Skilled in identifying unconscious bias
- Skilled in addressing unconscious bias
- Promoting fair decision-making
- Capable of resolving conflicts
- Promoting collaboration within teams
- Highly skilled in identifying organizational risks
- Highly skilled in assessing organizational risks
- Highly skilled in mitigating organizational risks
- Ensuring safety and compliance
Timeline
Barista
7Brew
01.2025 - Current
Lifeguard
Aquarius Pool Services, Virginia Beach
06.2022 - 08.2023
Server Assistant
Heirloom Restaurant, Virginia Beach
07.2021 - 02.2022
Receptionist/Social Media Assistant Manager
Bishops Cuts/Color, Virginia Beach
10.2019 - Current
High School Diploma -
Ocean Lakes High School
Bachelor of Science - Exercise & Health
Virginia Polytechnic State & Institution
School Involvement
- Pre-Dental Club, 2023-08-01, Present
- Global Dental Brigades, 2024-03-01, Present
- VAW Dental, 2023-10-01, Present
- Zeta Tau Alpha, 2024-03-01, Present
Commit to Unwavering Curiosity Nomination- Fraternity & Sorority Life Awards
Reflects my commitment to personal growth, learning, and leadership.