Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmeen Kaur

Turlock,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Fulfillment Associate

Amazon Fulfillment Center
Tracy, CA
02.2022 - Current
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Followed procedures at all times for personal and team safety.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Supervised and trained new staff in performing census.
  • Maintained store assets with effective loss prevention strategies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Stocked shelves to match planogram images and instructions.
  • Recorded daily activities for inventory control.
  • Tracked production and quality control systems to proactively identify deficiencies.

Customer Service Representative

Customer Service Department
Nakodar, Punjab
09.2020 - 10.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Truck Driver Assistant

Kang Trucking
Turlock, CA
11.2021 - 02.2022
  • Displayed very good communication and customer service skills.
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery.
  • Completed required product or package delivery documentation.
  • Assisted driver with product or package deliveries to residential and commercial locations.

Education

Bachelor Of Business Administration - Business Administration

CT Institute of Management & Technology, India
Punjab, India
05.2022

Skills

  • Efficiency and Time Management
  • Customer Experience
  • Dependability and Honesty
  • Customer Satisfaction
  • Maintenance Requirements
  • Effective Planning
  • Active Learning
  • Active listening
  • Fluent in English
  • Safety
  • Proficiency in Microsoft Office
  • Accurate Recordkeeping
  • Customer Order Fulfillment
  • Excellent Communication
  • Teamwork and Collaboration
  • Work Prioritization
  • Quality Assurance and Control
  • Decision-Making
  • Flexible and Adaptable
  • Planning and Coordination
  • Organization and Time Management
  • Problem-Solving

Timeline

Fulfillment Associate

Amazon Fulfillment Center
02.2022 - Current

Truck Driver Assistant

Kang Trucking
11.2021 - 02.2022

Customer Service Representative

Customer Service Department
09.2020 - 10.2021

Bachelor Of Business Administration - Business Administration

CT Institute of Management & Technology, India

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