Stephen Rustom
Cincinnati,OH
Summary
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
I am the employee you look for to get things done quickly.
Overview
13
13
years of professional experience
2001
2001
years of post-secondary education
Work History
Fulfillment Associate
Amazon.com Services LLC
Hebron, Kentucky
09.2018 - Current
- Operated material handling equipment to transport goods throughout the fulfillment center.
- Collaborated with team members to meet daily production goals and deadlines.
- Ensured compliance with safety protocols and best practices in all tasks performed.
- Assisted in training new associates on operational procedures and safety measures.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Loaded items onto pallets or into containers for shipment.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Unloaded incoming freight with a manual pallet jack or dock leveler.
- Assisted in training new fulfillment associates, sharing best practices and tips.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
- Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Poker Dealer
Hard Rock Casino Cincinnati
Cincinnati, OH
02.2013 - 09.2025
- Dealt cards accurately to ensure fair play and maintain game flow.
- Monitored player actions and enforced casino rules consistently.
- Handled cash transactions and managed chips for various games efficiently.
- Provided excellent customer service to enhance guest experiences at the table.
- Collaborated with team members to maintain a positive gaming environment.
- Conducted regular game checks to ensure compliance with regulations and procedures.
- Assisted in training new dealers on game rules and operational standards.
- Maintained a clean and organized gaming area for optimal player enjoyment.
- Followed standard procedures for opening and closing tables.
- Dealt cards to players in accordance with established rules and regulations of the game.
- Adhered strictly to security protocols while handling money transactions.
- Responded quickly to any disputes between players or staff members.
- Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
- Monitored games for adherence to gaming laws and regulations, as well as house policies.
- Provided excellent customer service by responding promptly to guest inquiries or complaints.
- Dealt cards, inspected equipment and monitored players to ensure fair and appropriate play.
- Resolved customer issues in a professional manner.
- Performed accurate payouts according to established procedures.
- Calculated and assessed players' cards against house and competition to quickly ascertain game results and determine winning hands, player bets and correct rotation of gameplay.
- Conducted chip exchanges as needed during shifts.
- Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
- Assisted guests in understanding the rules and regulations of various poker games.
- Verified identification of customers before allowing them to play poker.
- Inspected cards for wear and tear prior to dealing them out.
- Balanced table bank at beginning and end of shift.
- Ensured compliance with safety guidelines at all times.
- Reconciled betting currency at shift end and during gameplay to maintain accurate accounting, receipt and distribution of house and players' winnings, spending, and exchanges.
- Provided guidance and assistance to less experienced dealers.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Performed functional game duties quickly by efficiently handling money and chips.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Education
North Harrison High School
Ramsey , INSome College (No Degree) - Computer-Aided Design
Ivy Tech Community College
Sellersburg, INSkills
- Very efficient
- Quick learner
- Can run a marathon
- Can bench 200lbs
- Material handling
- Equipment operation
- Quality control
- Team collaboration
- Workflow efficiency
- Customer service
- Time management
- Safety compliance
- Problem solving
- Attention to detail
- Employee training
- Warehouse operations
- Shipment loading
- Workplace cleanliness
- Teamwork and collaboration
- Basic math
- Heavy lifting
- Pallet jack experience
- Friendly and courteous
- Flexible schedule
- Detail-oriented
- Quality assurance
- Work prioritization
- Able to lift 60 pounds
- Excellent communication
- Product sorting
- Safety regulations adherence
- Problem-solving
- Loading and unloading
- Sorting and organizing
- Trailer loading
- Packing efficiency
- Physical stamina
- Willing to learn
- Warehouse safety
Affiliations
- Runner
- Weight lifter
Timeline
Fulfillment Associate
Amazon.com Services LLC
09.2018 - Current
Poker Dealer
Hard Rock Casino Cincinnati
02.2013 - 09.2025
North Harrison High School
Some College (No Degree) - Computer-Aided Design
Ivy Tech Community College