Adaptable behavioral health professional with experience in client coaching, relapse prevention, and multidisciplinary teamwork. Strengths include multicultural competence, de-escalation, and attention to detail. Committed to supporting safe, goal-focused progress for clients.
Work History
Psychiatric Rehabilitation Counselor
6 Months
Step By Step, Inc. | 04.2026 - Current
Delivered psychiatric rehabilitation support using recovery-oriented approaches to strengthen daily living skills and community functioning.
Developed individualized service plans aligned with client goals, treatment objectives, and behavioral health needs.
Documented progress notes, interventions, and client responses accurately in compliance with agency standards.
Responded to crisis situations with calm de-escalation techniques and referral support as needed.
Maintained detailed case notes to track patient progress and inform ongoing treatment decisions.
Behavior Technician
9 Months
Pocono Recovery Center | 12.2025 - 09.2026
Implemented behavior intervention plans during one-on-one sessions to support client skill development and compliance.
Collected accurate session data on behaviors, responses, and progress for clinical review.
Reinforced positive behaviors using ABA techniques and individualized support strategies.
Documented daily treatment notes and communicated observations to supervising clinicians.
Behavior Technician
4 Months
Treatment Trends | 12.2025 - 04.2026
Applied de-escalation strategies to redirect challenging behaviors and improve session safety.
Adapted interventions based on client needs, cues, and response patterns.
Collaborated with multidisciplinary team members to support consistent treatment implementation and care plans.
Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Sales Manager
1 Year 2 Months
Express Factory Outlet | 08.2024 - 10.2025
Coached associates on product knowledge, selling techniques, and customer service standards.
Monitored sales floor conditions to maintain visual merchandising and brand presentation.
Coordinated daily team priorities to support store coverage and customer flow.
Resolved customer concerns promptly to protect satisfaction and repeat business.
Trained new hires on register procedures, service expectations, and store policies.
Reviewed inventory levels and supported replenishment to keep merchandise available.
Rehabilitation Counselor I & Rehabilitation Counselor Senior in Home Services at NARehabilitation Counselor I & Rehabilitation Counselor Senior in Home Services at NA