Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmen Contreras

Converse,TX

Summary

Communicative customer service professional experienced in maintaining customer satisfaction and contributing to company success. History of being able to manage large amounts of inbound calls and sustaining professional satisfactory relationships with customers. I am also skilled with CRM systems paired with outstanding active listening and multitasking abilities. Looking to invest myself with a growing company that offers growth.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Remax Unlimited
San Antonio, TX
01.2019 - Current
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Timely responsive to all emails and phone messages
  • Provided guidance to clients throughout the entire buying or selling process.

Leasing Consultant

The Oaks Of Marymont
San Antonio, TX
01.2017 - 12.2017
  • Contacted and followed up with tenants on renewal notices
  • Increased occupancy from 60% to 95% huge project through renovations and consistent team work
  • Conducted background checks on applicants
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
  • Negotiated with outside contractors to obtain reasonable fees for major repairs on roofs, leaks, paint, interior renovations etc
  • Settled tenant conflicts in the most effective manner possible.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Received rent payments and tracked these transactions in One-site database.

Education

Real Estate

Champions School of Real Estate
12-2018

High School Diploma -

South Houston High School
South Houston, TX
01-2007

Skills

  • Real Estate Licensed
  • CRM Database Experienced
  • 10 years of Residential Customer Service
  • Microsoft Experience/ 50WPM
  • Marketing Skills
  • Team Based Experience
  • Multi-tasker
  • Fast learner
  • Highly Dependable
  • Background Check Processing
  • Event planning
  • Application Processing
  • Lead Generation & Conversion
  • Appointment Scheduling
  • Report Generation
  • Complaint resolution
  • Paperwork Processing
  • Data Collection
  • Inbound and Outbound Calling
  • Client Relations
  • Payment Processing
  • Customer Service

Timeline

Real Estate Agent

Remax Unlimited
01.2019 - Current

Leasing Consultant

The Oaks Of Marymont
01.2017 - 12.2017

High School Diploma -

South Houston High School

Real Estate

Champions School of Real Estate

Similar Profiles

CREATE PROFILE
Jasmen Contreras