Jasmene Mitchell
Garland
Summary
Enthusiastic and customer-focused professional with experience in retail sales and personalized service. Passionate about skincare, makeup, and fragrance, with strong product knowledge and the ability to create welcoming, inclusive shopping experiences. Skilled in upselling, meeting sales goals, and building lasting client relationships. Excited to contribute to the dynamic team environment at Sephora.
Overview
5
5
years of professional experience
Work History
World History & World Geography Teacher
Evolution Academy Charter School
08.2022 - Current
- Developed engaging curriculum and lesson plans focused on global geography concepts.
- Established a positive classroom environment that promoted respect and inclusivity, fostering strong relationships among students.
- Facilitated interactive classroom discussions to enhance student understanding of cultural diversity.
- Participated in ongoing professional development opportunities to stay current on educational trends and best practices in geography education.
Appliance Specialist /Retail Merchandiser/Cashier
Home Depot
08.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and locating items in-store.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints professionally
- Collaborated with team members to achieve daily sales goals through effective customer engagement.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Customer Accounts Representative
Honda Financial Services
09.2021 - 08.2022
- Managed customer inquiries and account updates through CRM systems.
- Resolved billing discrepancies, enhancing customer satisfaction and retention.
- Trained new staff on account management protocols and customer service best practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Beauty Advisor
Ulta Beauty Inc.
11.2020 - 2021
- Provided personalized beauty consultations to enhance customer experience and satisfaction.
- Assisted customers in selecting products tailored to their individual skincare and makeup needs.
- Maintained clean, organized displays to promote product visibility and accessibility.
- Collaborated with team members to achieve sales goals through effective product promotions.
Education
Bachelor of Arts - Psychology
The University of Mississippi
Oxford, MS08-2021
High School Diploma - undefined
Clarksdale High School
05-2017
Skills
- Effective communication skills
- Retail experience
- Excellent problem-solving skills with empathetic techniques
- Culturally competent
- Efficient time management
- Team collaboration
- Flexibility and adaptability
- Organization and multitasking
- Strong work ethics
- Relationship building
- Merchandise restocking
Timeline
Appliance Specialist /Retail Merchandiser/Cashier
Home Depot
08.2022 - Current
World History & World Geography Teacher
Evolution Academy Charter School
08.2022 - Current
Customer Accounts Representative
Honda Financial Services
09.2021 - 08.2022
Beauty Advisor
Ulta Beauty Inc.
11.2020 - 2021
High School Diploma - undefined
Clarksdale High School
Bachelor of Arts - Psychology
The University of Mississippi