Jasmin Anderson
Oswego,IL
Summary
Skilled in environmental services and patient care, I enhanced patient satisfaction and maintained high sanitation standards at Northwestern Memorial Hospital. Demonstrating exceptional workplace safety and empathy, I improved service delivery and patient experiences. My collaborative approach and effective communication ensured seamless healthcare support, showcasing my dedication to excellence and professional growth.
Energetic and dependable individual with strong organizational and leadership capabilities. Possesses foundational knowledge in sanitation and hygiene, coupled with effective team management and problem-solving skills. Dedicated to maintaining clean and safe environments while optimizing operational efficiency.
Overview
8
8
years of professional experience
Work History
Evs
Northwestern Memorial Hospital
09.2022 - Current
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
Clinical Assistant
SeniorWell
02.2017 - 02.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Education
Sterile Processing -
College of DuPage
Glen Ellyn, ILMedical Assistant - Healthcare
Kaplan University
Hammond, INSkills
- Workplace safety
- Waste management
- Scheduling coordination
- Environmental services
- Cleaning practices
- Cleaning and sanitation
- Cleaning techniques
- Sanitation standards
- Chemical handling
Timeline
Evs
Northwestern Memorial Hospital
09.2022 - Current
Clinical Assistant
SeniorWell
02.2017 - 02.2021
Sterile Processing -
College of DuPage
Medical Assistant - Healthcare
Kaplan University
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