Jasmin Aranda
Retail Backroom Coordinator
Palo Verde,AZ
Summary
Multilingual Retail Stocker with team-oriented nature and expertise in handling backroom organization and cleanliness. Upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized, and correctly identified to promote sales.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Stocking 1 TA
Walmart
Avondale, AZ
05.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Stocked, tagged, and displayed merchandise as required.
- Stocked, tagged, and displayed merchandise as required.
- Provided friendly service and assistance to clients to promote customer loyalty, satisfaction, and sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Created price tags and merchandise signs.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Personal Shopper
Walmart
Avondale, AZ
07.2020 - 04.2021
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Bins and picks merchandise using an inventory management system, correcting discrepancies to improve overall accuracy.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Noted customer special requests, preferences, and favorite products in the system to enhance service and build brand loyalty.
- Reviews orders before pick-up for accuracy and purchase-by dates.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Associate of General Business -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ 08.2018 - 08.2021
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ 06.2022 - Current
Skills
Competitive analysis
Retail merchandising
Exceptional time management skills
Interdepartmental communication
Customer relationships
Maintaining safety
Stocking and replenishing
Timeline
Bachelor of Science - Business Management
Grand Canyon University
06.2022 - Current
Stocking 1 TA
Walmart
05.2021 - Current
Personal Shopper
Walmart
07.2020 - 04.2021
Associate of General Business -
Maricopa Community Colleges - Estrella Mountain Community College
08.2018 - 08.2021