Jasmin Banks
Upper Marlboro,MD
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Focused on promoting intellectual, emotional and social development in children. Knowledgeable about organizing supplies, developing lesson plans and introducing relevant topics in age-appropriate ways.
Overview
3
3
years of professional experience
Work History
Personal Shopper Assistant
Self
West Springfield, VA
02.2021 - Current
- Assisted customers with selecting items based on their individual needs and preferences.
- Provided recommendations for clothing, footwear, and accessories that best suited customer's personal style.
- Processed payments using cash registers and point of sale systems.
- Resolved customer queries quickly and efficiently.
- Checked customer receipts against purchased items prior to bagging goods for purchase.
- Managed product returns according to company policy guidelines.
- Handled customer complaints professionally while adhering to company standards.
- Conducted price checks of products as requested by customers.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Secured and stored items until customer pickup.
- Focused on achieving highest level of expectations to meet client and company satisfaction.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
- Listened to customer needs to identify and recommend best products and services.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Followed application instructions closely and reviewed deliveries to minimize errors.
- Asked store associates for help locating missing products.
Care Provider
Self
Upper Marlboro, MD
06.2023 - 08.2023
- Organized age-appropriate activities such as arts and crafts, games and educational lessons.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Promoted healthy habits such as hand washing, social distancing.
- Taught basic language and math concepts through play-based learning methods.
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Planned field trips to local parks, libraries and other educational places.
Childcare Provider
Self Employed Web
Upper Marlboro, MD
06.2022 - 08.2022
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
- Planned field trips to local parks, libraries and other educational places.
- Encouraged positive interactions between children by providing supervision at all times.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Helped develop motor skills through active playtime activities like running, jumping.
Education
High School Diploma -
West Springfield HS
VirginiaSkills
- Patience and Empathy
- Observation and Assessment
- Hygiene and Cleanliness
- Housekeeping
- Group leadership
- Meal Preparation
- Field Trip Planning
- Infection Control
- Child Supervision
- Activity Planning
- Lesson Plan Development
- Personal Hygiene Assistance
- Child development knowledge
- Curriculum Planning
- Age-Appropriate Activities
- Behavior management techniques
- Child Safety Procedures
- Safety understanding
- Reading skills
- Toilet training
- Positive Reinforcement
- Housekeeping abilities
- Safety awareness
- Sanitation understanding
- CPR training
- Interpersonal Relationships
- Food Preparation and Service
- Child Safety
- Effective Communication
- Decision-Making
- Reliability
- Problem-Solving
- Attention to Detail
- Child Nutrition
- Goal Setting
- Time Management
- Interpersonal Communication
- Adaptability and Flexibility
- Social and Emotional Development
- Written Communication
- Caring and Responsible
- Organizational Skills
- Excellent Communication
- Lesson Plan Creation
- Observing and Monitoring Behavior
- First aid knowledge
- Strong interpersonal skills
- Purchase Recommendations
- Customer Service
- Flexible Schedule
- Verifying Order Accuracy
- Prioritizing Orders
- Heavy Lifting
- Online Order Processing
- Upbeat and Outgoing Attitude
- Mobile ordering understanding
- Lift up to 15 pounds
- Delivery Management
- Order coordination
- Physical Stamina
- Merchandise Selection
- Delivery procedures
- Product Knowledge
- Payment Processing
- Customer Relations
- Order Processing
- Teamwork and Collaboration
- Processing payments
- Adaptability
- Active Listening
- Time management abilities
- Self Motivation
- Food safety and sanitation
- Problem-solving abilities
- Professionalism
- Cash Handling
- Continuous Improvement
References
References available upon request.
Timeline
Care Provider
Self
06.2023 - 08.2023
Childcare Provider
Self Employed Web
06.2022 - 08.2022
Personal Shopper Assistant
Self
02.2021 - Current
High School Diploma -
West Springfield HS