Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.
Overview
4
4
years of professional experience
Work History
PCA
Comfort Keepers Home Care
Kalamazoo, MI
11.2025 - Current
Assisted residents with daily living activities, enhancing quality of life and promoting independence.
Monitored vital signs and reported changes to healthcare team, ensuring timely interventions.
Administered medications as directed by healthcare professionals, maintaining compliance with safety protocols.
Coordinated care plans with multidisciplinary teams, fostering collaboration for optimal resident outcomes.
Trained new staff on best practices for patient care and documentation procedures, improving onboarding efficiency.
Developed strong relationships with residents and families, enhancing communication and trust in care services.
Evaluated resident needs regularly, adapting support strategies to align with individual preferences and conditions.
PCA
Senior Care Partners Pace
Kalamazoo, MI
01.2024 - Current
Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
Maintained a clean, safe environment within the home setting at all times.
Recorded height and weight of patients.
Turned and repositioned bedridden patients.
Prepared and served food trays.
Maintained accurate records of patient care, condition, progress, and concerns.
Server
Buffalo Wild Wings
Kalamazoo, MI
05.2023 - 10.2025
Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
Managed dining area, ensuring cleanliness and organization to enhance guest experience.
Trained new servers on menu offerings and service procedures, promoting team efficiency.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
PCA
Neuro Care
Grand Rapids, Michigan
10.2022 - 07.2023
Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
Maintained a clean, safe environment within the home setting at all times.
Monitored patient condition and reported changes to the nursing staff.
Helped patients with ambulation using gait belts or wheelchairs while ensuring safety protocols were followed.
Utilized problem solving skills to develop creative solutions when managing challenging behaviors.
CNA
Story point of Grandville
Grandville, MI
12.2021 - 08.2022
Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Prepared residents for meals and assisted with feeding.
Utilized PPE appropriately and followed patient safety and infection control guidelines.
Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Answered call lights to provide emergency treatment and assistance to patients.