Jasmin Esquivias
Oxnard,CA
Summary
Dynamic and detail-oriented professional with experience at Starbucks and TJ Max, excelling in customer service and team collaboration. Proven ability to enhance service speed and product consistency while training new staff. Bilingual in Spanish, with strong time management and problem-solving skills that drive sales and foster loyalty.
Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining a clean workspace.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service, ensuring positive experiences and fostering loyalty.
- Trained new baristas on beverage preparation techniques and store policies.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Implemented process improvements that enhanced speed of service and product consistency.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate
TJ Max
09.2020 - 07.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize sales visibility.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets.
- Conducted inventory checks to ensure stock accuracy and availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Liberal Studies
California State University, Channel Islands
Camarillo, CA05-2026
Associate of Arts - Elementary Education
Oxnard College
Oxnard, CA05-2024
Skills
- Time management
- Fluent in Spanish
- Attention to detail
- Team player
- Problem-solving
- Friendly and outgoing
Timeline
Barista
Starbucks
06.2023 - Current
Sales Associate
TJ Max
09.2020 - 07.2023
Bachelor of Arts - Liberal Studies
California State University, Channel Islands
Associate of Arts - Elementary Education
Oxnard College