Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

JASMIN GOLDSTEIN-FERNANDEZ

Self-Employed Dispatch Manager
Palm Bay,FL

Summary

Meticulous Dispatch Manager with 2-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team or individual goals. Encouraging manager and analytical problem-solver and excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience
1
1
Language

Work History

Dispatch Manager

Generation Wealth LLC
Palm Bay, FL
07.2020 - Current
  • Market and acquire owner-operators or owners to Generation Wealth LLC to help solve their back office and dispatch needs
  • Active Listening
  • Decision Making
  • Responsible
  • Leadership
  • Manage truck driver’s schedules and routes
  • Schedule freight to be picked up and delivered
  • Documents all calls, deliveries, routes and time for pickups and delivering
  • Complete paperwork accurately and in a timely manner related to shipments, such as invoices, bill of ladings, rate confirmations, etc
  • Negotiates rates and pickup and delivery time lines

Assistant Retail Manager

Estee Lauder, M.A.C
New York, NY
07.2018 - 11.2019
  • Trained team members in successful strategies to meet operation and sales targets
  • Implemented daily operating procedures to keep store clean, adequately stocked and well- organized
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Mentored new sales associates to contribute to store’s positive culture
  • Submitted reports to senior management to aid in business decision-making and planning
  • Developed, implements and enhanced employee targets and operational policies to promote productivity and strengthen team performance
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individuals employee strengths
  • Motivated employee to success and pointed out areas of improvement, which bolstered efficiency rates.

rd Key Manager

Estee Lauder, M.A
New York, NY
06.2016 - 07.2018
  • Rotated merchandise and displays to feature new products and promotions
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
  • Establish team priorities, maintained schedules and monitored performance
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Retail Sales Associate

Estée Lauder, M.A.C
New York, NY
04.2008 - 06.2016
  • Greeted customers and helped with product questions, selections and purchases
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Maintained clean sales floor and straightened and faced merchandise
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Used POS system to process sales, returns, online orders and gift card activations
  • Informed customers of current store promotions to encourage additional sales purchases
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

BACHELOR OF SCIENCE FINANCE - BUSINESS MANAGEMENT

Brooklyn College of The City University of New York
May 2015

Skills

  • Flexible and Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Microsoft Office
  • Driver Relations
  • Reading Comprehension
  • Effective Scheduling

Timeline

Dispatch Manager

Generation Wealth LLC
07.2020 - Current

Assistant Retail Manager

Estee Lauder, M.A.C
07.2018 - 11.2019

rd Key Manager

Estee Lauder, M.A
06.2016 - 07.2018

Retail Sales Associate

Estée Lauder, M.A.C
04.2008 - 06.2016

BACHELOR OF SCIENCE FINANCE - BUSINESS MANAGEMENT

Brooklyn College of The City University of New York

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JASMIN GOLDSTEIN-FERNANDEZSelf-Employed Dispatch Manager