Jasmin John
Philadelphia,PA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
Work History
Member Experience Advisor
AMERICAN HERITAGE FEDERAL CREDIT UNIONA
Philadelphia, PA
03.2024 - Current
- Provided technical support for existing reports, dashboards or other tools.
- Conducted full lifecycle analysis to include requirements, activities, and design of data analytic solutions.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Assessed the effectiveness and accuracy of new data sources and data gathering techniques.
- Utilized predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
Inventory Control Clerk
BJ'S WHOLESALE CLUB HOLDINGS, INC.
Philadelphia, PA
07.2023 - 03.2024
- Managed inventory for damaged, defective, and returned items
- Monitored and executed inventory control cycles with department
- Adhered to safety, organization, and lock-up protocols.
- Identified unproductive inventory for disposition, optimizing stock productivity.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Collaborated with sales and operations teams to align inventory levels with demand.
- Conducted regular inventory audits to maintain accuracy.
- Prepared documents related to purchasing, receiving, storing and issuing of materials.
Membership Sales Associate
BJ'S WHOLESALE CLUB HOLDINGS, INC.
Philadelphia, PA
01.2023 - 07.2023
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Identified opportunities for cross-selling additional services or products during customer visits.
- Organized events for current and potential members to promote the club's activities and offerings.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Developed relationships with prospective members to encourage them to join the club.
- Collaborated with team members on special projects related to increasing membership numbers.
Retail Sales Associate
WIPRO LIMITED
Pune, Maharashtra
09.2021 - 12.2021
- Recommended relevant products to assist customers in making informed purchase decisions.
- Initiated friendly conversation with customers to determine level of assistance required.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
BACHELOR OF BUSINESS ADMINISTRATION (I.B) - Finance
SAVITRIBAI PHULE PUNE UNIVERSITY
Maharashtra India03.2024
HIGHER SECONDARY CERTIFICATE - H.S.C (COMMERCE)
VISHWAKARMA INSTITUTE OF INFORMATION & TECHNOLOGY
Maharashtra India08-2019
INDIAN CERTIFICATE OF SECONDARY EDUCATION - I.C.S.E.
HUME MCHENRY MEMORIAL HIGH SCHOOL OF S. D. A.
Maharashtra India05.2017
Skills
- Data Analysis
- Problem Solving
- Requirements Gathering
- Process Optimization
- Communication Skills
- Quality assurance
- Calm under pressure
Languages
- English
- Hindi
- Marathi
- Malayalam
Timeline
Member Experience Advisor
AMERICAN HERITAGE FEDERAL CREDIT UNIONA
03.2024 - Current
Inventory Control Clerk
BJ'S WHOLESALE CLUB HOLDINGS, INC.
07.2023 - 03.2024
Membership Sales Associate
BJ'S WHOLESALE CLUB HOLDINGS, INC.
01.2023 - 07.2023
Retail Sales Associate
WIPRO LIMITED
09.2021 - 12.2021
BACHELOR OF BUSINESS ADMINISTRATION (I.B) - Finance
SAVITRIBAI PHULE PUNE UNIVERSITY
HIGHER SECONDARY CERTIFICATE - H.S.C (COMMERCE)
VISHWAKARMA INSTITUTE OF INFORMATION & TECHNOLOGY
INDIAN CERTIFICATE OF SECONDARY EDUCATION - I.C.S.E.
HUME MCHENRY MEMORIAL HIGH SCHOOL OF S. D. A.