Jasmin Laster
Junction City,KS
Summary
Dynamic Shipping and Receiving Clerk with proven expertise at FITT Scientific in inventory management and RF scanner operation. Recognized for enhancing workflow efficiency and ensuring safety compliance. Adept at problem-solving and fostering team collaboration, consistently achieving high customer satisfaction through effective communication and meticulous record keeping.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
FITT Scientific
Fort Riley, KS
09.2024 - Current
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Researched discrepancies between physical count of items versus inventory system reports.
- Managed inventory levels through accurate record keeping.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Processed returns and exchanges according to company policies.
- Ensured compliance with safety regulations related to hazardous materials handling.
- Operated computers to access information related to shipping activities.
- Received incoming shipments and verified contents against packing slips.
- Maintained a clean work area by sweeping, dusting, mopping.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Organized materials into appropriate storage areas based on product type or size.
- Performed regular cycle counts to maintain accurate inventory records.
- Processed returns efficiently according to company policies and procedures.
- Processed outbound shipments, including packing and labeling products for delivery.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Inspected incoming and outgoing shipments for accuracy and damage.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Monitored merchandise received and shipped from facility in computer system.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Obtained required documentation to process shipments and support movement.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Maintained inventory of shipping materials and supplies.
Instore
Papa John's Pizza
Junction City, KS
02.2022 - 03.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted testing of software and systems to ensure quality and reliability.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Updated and maintained databases with current information.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Customer Service Cashier
CVScaremark
Junction City , KS
08.2024 - 10.2024
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards program.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Offered customers carry-out service at completion of transaction.
- Answered phone calls to assist customers with questions and orders.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Adhered to social distancing protocols and wore mask or face shield.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Scanned items and checked pricing on cash register for accuracy.
Education
High School Diploma -
Junction City High School
Junction City 05-2024
Skills
- RF scanner operation
- Inventory management
- Shipping documentation
- Forklift operation
- Customer service
- Problem solving
- Time management
- Team collaboration
- Attention to detail
- Record keeping
- Process optimization
- Safety compliance
- Warehouse layout understanding
- Pallet jack use
- Shipment tracking
- Customer RMA management
- Workflow optimization
- Warehousing operations
- Freight coordination
- Punctual and reliable
- Shipping and receiving
- Stock rotation
- US Driver's license
- Verbal and written communication
- Excellent communication
- Inventory auditing
- System updating
Certification
- Forklift License
- CNA License
Timeline
Shipping and Receiving Clerk
FITT Scientific
09.2024 - Current
Customer Service Cashier
CVScaremark
08.2024 - 10.2024
Instore
Papa John's Pizza
02.2022 - 03.2025
High School Diploma -
Junction City High School