Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmin Martinez

Pharr

Summary

Dynamic customer service advocate with proven sales expertise at Target, adept at resolving issues swiftly while fostering customer satisfaction. Skilled in payment handling and product knowledge, I excel in building relationships that drive repeat business. Committed to maintaining a positive environment and enhancing team collaboration for continuous improvement.

Overview

2
2
years of professional experience

Work History

Customer Service Advocate

Target
08.2024 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
  • Maintained a positive work environment, fostering team collaboration and continuous improvement.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Sales Associate

Cavender's Boot City
01.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

PSJA Southwest Early High School
300 E Javelina Dr Pharr Tx 78577
06-2022

Skills

  • Payment handling
  • Sales expertise
  • Customer service
  • Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Advocate

Target
08.2024 - Current

Sales Associate

Cavender's Boot City
01.2023 - 09.2023

High School Diploma -

PSJA Southwest Early High School

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